Verified Reviews of Portola Hotel & Spa at Monterey Bay
Below are the verified reviews from guests that we have booked recently:
"Top Notch Property!"
Overall Score5.0/ 5
Everyone was kind and respectful. Check in was a breeze. Property is top notch.
Jason D. (Individual traveler, booked 1 room), from
08-Mar-2024 Verified Review, stayed from Fri Mar 01 to Sun Mar 03 2024 at a $244.49 average nightly rate.
"Great hotel and location to experience Monterey."
Overall Score5.0/ 5
Came to Monterey for a wedding. Good value with a perfect central location, parking, bar, restaurant and clean and comfortable, well appointed rooms. Public spaces were lovely and the staff was friendly and accomodating. We would stay here again.
Robin H. (Individual traveler, booked 1 room), from
25-Oct-2023 Verified Review, stayed from Fri Oct 13 to Sun Oct 15 2023 at a $280.99 average nightly rate.
"Wonderful Hotel, Location & Secure Parking"
Overall Score5.0/ 5
It was so nice walking or driving a short way for dinner and sightseeing. We returned to a secure garage. What a wonderful place to stay.
Kevin M. (Individual traveler, booked 1 room), from
24-Jun-2023 Verified Review, stayed from Mon Jun 19 to Wed Jun 21 2023 at a $283.99 average nightly rate.
"Great Place to Stay!"
Overall Score4.0/ 5
Nice staff, clean, close to everything!
Vickie F. (Individual traveler, booked 1 room), from
15-Jan-2023 Verified Review, stayed from Wed Jan 11 to Sun Jan 15 2023 at a $282.60 average nightly rate.
Customer Reviews of Portola Hotel & Spa at Monterey Bay
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
~50,000 sq. ft. of flexible meeting space ~24-hour business center with hi-speed Internet/email~Hi-speed Internet in all guest/meeting rooms ~Individual climate control ~In-room video entertainment ~In-room coffee service ~JACKS Restaurant & Lounge~Peter B’s Microbrewery~Award-winning day spa ~Heated plunge pool and Jacuzzi ~Complimentary fitness center ~On-site bicycle rentals ~On-site wine tasting & education
Green Sustainability
Green Event Features Include: Zero waste meetings & events Composting of post-consumer organic wastes Video conferencing Environmentally friendly vendor & exhibit companies suggestions Open communication regarding the use of reusable or recyclable packing & materials Earth-friendly plastic & paper goods The utilization of China, glassware & silverware, replacing the use of to-go cups Organic & sustainable menu options (including Seafood Watch® Program) Team building activities with an emphasis on environmental awareness
Amenities / Features
Airport & Shuttle Information
Monterey AirportDistance: 4 milesDrive TIme: 7 minutesSan Jose International Airport Distance: 70 milesDrive time: 1 hour San Francisco International Distance: 100 miles Drive time: 2 hours The Monterey-Salinas Airbus has set a schedule which runs daily, either $35 (SJ) or $45 (SF) per person each way.
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Breakfast Buffet Includes Coffee, Tea & JuicePlus bottomless Mimosas!$17.95 for Adults$5.95 for Children 6 –12Children 5 & under eat free6:00am – 10:30am Monday thru Friday6:00am- 12:00pm Saturday & Sunday
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
$22.00 Self Parking; $27.00 Valet Parking
Internet / WiFI
Complimentary Basic Guestroom Wi-Fi
Cleaning Policies
To enhance safety of our guests and employees, we have implemented the following sanitation and safety protocols based on the most current information for the hospitality industry:Sanitizing shared equipment and high touch areas (especially in public spaces) on a regular schedule throughout the day. Hand sanitizer stations are available in key areas throughout the hotel, including the hotel main entrances, front desk, and elevator landingsMasks for employees are optional. Masks for employees and guests are available upon requestEach guest room is cleaned with approved disinfectants with special attention to high-touch surfaces, including door handles, light switches, and TV remotes.All guest rooms are cleaned upon departure