SureStay Hotel by Best Western Jacksonville South

5018 University Boulevard West, Jacksonville, FL 32216 US near Exit 345 on I-95 (~0.3mi)
View Map Reservations: +1-800-219-2797
2.5 Star Property In Jacksonville (Southside)
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Average
3.0/5

Based on 1451 guest reviews

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  • Free breakfast
  • Free WiFi
  • Free use of nearby fitness center
  • Free self parking
  • Free buffet breakfast
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04/29/2024 - 04/30/2024
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of SureStay Hotel by Best Western Jacksonville South

Below are the verified reviews from guests that we have booked recently:
"Very Comfortable & Clean"
Overall Score4.0/ 5
Hotel was nice and clean.
(Individual traveler, booked 1 room), from US flag
12-Jan-2024 Verified Review, stayed from Sun Jan 07 to Mon Jan 08 2024 at a $76.94 average nightly rate.
"Good Customer Service!"
Overall Score3.0/ 5
The gentleman, Shawn, at the front desk was very welcoming. We were able to check in earlier for our room.
(Individual traveler, booked 1 room), from US flag
16-Nov-2023 Verified Review, stayed from Wed Nov 15 to Thu Nov 16 2023 at a $77.99 average nightly rate.
"Clean Hotel & Great Service"
Overall Score5.0/ 5
Clean rooms and great customer service.
(Individual traveler, booked 1 room), from US flag
13-Feb-2023 Verified Review, stayed from Sat Feb 11 to Mon Feb 13 2023 at a $79.70 average nightly rate.

Summary of Verified Reviews

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Property Description

Located in Jacksonville (Southside), SureStay Hotel by Best Western Jacksonville South is within a 10-minute drive of Museum of Science and History and Jacksonville Museum of Modern Art. This hotel is 6.3 mi (10.1 km) from TIAA Bank Field and 6.5 mi (10.4 km) from Cummer Museum of Art and Gardens.

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

Merill Road Shopping Center - 1.1 km / 0.7 mi
Fort Caroline Shopping Center - 2.1 km / 1.3 mi
Crabtree Park - 2.6 km / 1.6 mi
San Jose Plaza Shopping Center - 3 km / 1.8 mi
HCA Florida Memorial Hospital - 3 km / 1.9 mi
Orange Park Place Shopping Center - 3.2 km / 2 mi
James Road and 103rd Street Shopping Center - 3.5 km / 2.2 mi
Saint Vincent's Medical Center Southside - 4.6 km / 2.8 mi
Roosevelt Mall - 4.8 km / 3 mi
Roosevelt Boulevard and San Juan Shopping Center - 5.5 km / 3.4 mi
Dog Wood Park of Jacksonville - 5.6 km / 3.5 mi
Hands on Children's Museum - 6.8 km / 4.2 mi
San Marco Theatre - 7 km / 4.4 mi
Theatre Jacksonville - 7.1 km / 4.4 mi
Museum of Science and History - 8.2 km / 5.1 mi

The nearest airports are:
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 15.6 km / 9.7 mi
Jacksonville International Airport (JAX) - 32.4 km / 20.1 mi
St. Augustine, FL (UST-Northeast Florida Regional) - 51.2 km / 31.8 mi

The preferred airport for SureStay Hotel by Best Western Jacksonville South is Jacksonville International Airport (JAX).

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Free breakfast
  • Business center
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Daily
  • Designated smoking areas
  • Total number of rooms - 84
  • Number of floors - 2
  • Professional property host/manager
  • No rollaway/extra beds available
  • No elevators
  • Safe-deposit box at front desk
  • Parking onsite
  • Designated smoking areas (fines apply)
  • Wheelchair accessible parking
  • Internet access in public areas - high speed
  • Free use of nearby fitness center
  • Laundry facilities
  • Free self parking
  • Free buffet breakfast
  • Wheelchair accessible path of travel
  • 24-hour business center

Airport & Shuttle Information

JAX International Airport is just 20 minutes drive from the hotel.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full hot breakfast is complimentary to our guests and served from 6 am to 9 am. The full hot breakfast offers selection of hot and cold cereals, croissants, muffins, danish, selection of white or wheat breads, yogurt, scrambled eggs, pork sausage patty, waffles, selection of 100% juices, apple, orange and cranberry as well as hot regular and decaf is brewed and served every morning as well as through out the day in the hotel lobby. The hotel lobby also offers a refreshment beverage.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Pet max weight (per pet) in lb is 80

Pet max weight (per pet) in kg is 36

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

Pets not accepted. Service animals are welcome.

Parking Info

Parking is free of charge.

Internet / WiFI

WiFi is complimentary and available in the guest rooms as well as public areas.

Misc Fees / Policies

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 15.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Cashless transactions are available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

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