Best Western Plus Wilkes Barre Center City

77 E Market St., Wilkes-Barre, PA 18701 US near Exit 164 on I-81 (~1.6mi)
View Map Reservations: +1-800-219-2797
3.0 Star Property Near Mohegan Sun Arena
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Very Good
4.0/5

Based on 284 guest reviews

Show Guest Reviews
  • Free RV, bus, truck parking
  • Pool umbrellas
  • Swimming pool
  • Free wired internet
  • Free WiFi
  • Number of outdoor pools - 1
  • Free buffet breakfast
  • Free breakfast
  • Fitness facilities
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04/28/2024 - 04/29/2024
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Plus Wilkes Barre Center City

Below are the verified reviews from guests that we have booked recently:
"Good hotel in Wilkes Barre Pa."
Overall Score4.0/ 5
Arrival and check in went smoothly We were traveling from Cleveland to New England. Also we had our Labrador Retriever with us. Gennet’s is a family friendly and pet friendly hotel and our dog was also welcome. Stay was uneventful, the room was comfortable and clean. I would stay here should I need accommodations in the future.
(Individual traveler, booked 1 room), from US flag
06-Jan-2024 Verified Review, stayed from Tue Jan 02 to Wed Jan 03 2024 at a $140.99 average nightly rate.
Response from Management on 08-Jan-2024:
Thank you for stopping to stay with us during your trip and for leaving your feedback. Best Western Plus is still own and operated by the Genetti Hotel Group. We are proud to be family orientated and pet friendly. We are all animal lovers here and it shows! We hope you will stop by again.
"Worth the visit!"
Overall Score4.0/ 5
We have stayed at the Gennetti Hotel many times over the years and have never been disappointed. Would definitely recommend it.
(Individual traveler, booked 1 room), from US flag
29-Dec-2023 Verified Review, stayed from Thu Dec 21 to Fri Dec 22 2023 at a $117.99 average nightly rate.
Response from Management on 15-Jan-2024:
Thank you for the recommendation and taking time to leave this review. We always strive to make the guest experience the best we possibly can. We appreciate your loyalty over the years and look forward to welcoming you again soon!
"Nice Downtown Location"
Overall Score4.0/ 5
The hotel is located downtown and everything I needed to do was easily accessible.
(Individual traveler, booked 1 room), from US flag
19-Dec-2023 Verified Review, stayed from Fri Dec 15 to Sat Dec 16 2023 at a $167.40 average nightly rate.
Response from Management on 27-Dec-2023:
Thank you for choosing to stay with us and taking the time to leave a review. So happy to know you were pleased with the location of the hotel. We are lucky to be within walking distance to so many great places. We hope you will stay with us again. Enjoy the Holiday Season!
"Very Nice Hotel"
Overall Score5.0/ 5
Nice room and friendly people.
(Individual traveler, booked 1 room), from US flag
06-Dec-2023 Verified Review, stayed from Fri Dec 01 to Sun Dec 03 2023 at a $131.99 average nightly rate.
Response from Management on 11-Dec-2023:
Thank you for taking the time to leave your comment. We are happy to know you were pleased with the overnight accommodation and our service. Thank you for choosing to stay with us. We hope to welcome you back soon. Enjoy the Holidays!
"Very Enjoyable Stay"
Overall Score5.0/ 5
The staff was helpful and friendly. The stay was very enjoyable.
(Individual traveler, booked 1 room), from US flag
11-May-2023 Verified Review, stayed from Tue May 09 to Wed May 10 2023 at a $116.10 average nightly rate.
Response from Management on 17-May-2023:
Thank you for your glowing comments on your recent stay with us. We are very fortunate to have such an attentive and caring staff. I will pass your compliments on to them. I know they will be grateful, thank you again. We are all very happy to know you enjoyed your stay and we hope to see you in the future!

Property Description

Best Western Plus Wilkes Barre Center City is centrally located in Wilkes-Barre, a 2-minute walk from F. M. Kirby Center for the Performing Arts and 13 minutes by foot from Chacko's Family Bowling Center. This hotel is 2.3 mi (3.7 km) from Mohegan Sun Arena and 3.5 mi (5.6 km) from Seven Tubs Natural Area.

Satisfy your appetite for dinner at the hotel's bar/lounge, Genetti Lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.

Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

F. M. Kirby Center for the Performing Arts - 0.2 km / 0.1 mi
Susquehanna River - 0.8 km / 0.5 mi
Chacko's Family Bowling Center - 1.1 km / 0.7 mi
Wilkes-Barre General Hospital - 2.3 km / 1.4 mi
Wyoming Seminary - 3 km / 1.8 mi
The Northeastern Pennsylvania Philharmonic - 3 km / 1.8 mi
Geisinger South Wilkes-Barre - 3.1 km / 1.9 mi
Mohegan Sun Arena - 3.5 km / 2.2 mi
Seven Tubs Natural Area - 5.6 km / 3.5 mi
Mohegan Sun at Pocono Downs - 7.6 km / 4.7 mi
Geisinger Wyoming Valley Medical Center - 7.9 km / 4.9 mi
Pennsylvania Commonwealth - 12.2 km / 7.6 mi
Frances Slocum State Park - 13.9 km / 8.7 mi
Lackawanna River - 14.9 km / 9.2 mi
Delaware and Lehigh Trail Black Diamond Trailhead - 17.5 km / 10.9 mi

The preferred airport for Best Western Plus Wilkes Barre Center City is Wilkes-Barre Scranton Intl. Airport (AVP) - 19.1 km / 11.9 mi

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Wilkes-Barre? This hotel has 22000 square feet (2044 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Free RV, bus, truck parking
  • Pool umbrellas
  • Conference space size (meters) - 2044
  • Swimming pool
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Wheelchair accessible parking
  • Fireplace in lobby
  • Free buffet breakfast
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Visual alarms in hallways
  • Conference center
  • Wheelchairs available on site
  • Number of accessible parking spaces - 2
  • Wheelchair-accessible meeting spaces/business center
  • Daily
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Casino nearby
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Health or beauty spa nearby
  • Year Built - 1978
  • Number of buildings/towers - 1
  • Total number of rooms - 75
  • Number of floors - 7
  • Professional property host/manager
  • Noise-free rooms not guaranteed
  • Car recommended
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Internet access in public areas - high speed
  • Free newspapers in lobby
  • Wedding services
  • Registration desk height (centimeters) - 71
  • Rock climbing nearby
  • Registration desk height (inches) - 28
  • Luggage storage
  • Express check-out
  • Coin laundry on site
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Hiking/biking trails nearby
  • Free self parking
  • Conference space
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 22000
  • 24-hour business center

Airport & Shuttle Information

The Wilkes-Barre/Scranton Airport is about 20 minutes from our location. (12 miles) service is available with at least 24 hours notice.

Local Shuttle Info: 24 hrs shuttle to and from AVP Airport (12 miles from hotel) with min. 24hr notice - fees apply

Breakfast Information

Complimentary hot and cold Breakfast Buffet all-you-can-eat available to hotel guests. If not a hotel guest, breakfast is $7.95 per person.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Pet max weight (per pet) in lb is 50

Pet max weight (per pet) in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$15.00/per night per pet, not to exceed $100.00 per week

Parking Info

Free parking for all hotel guests. $3.00 whole day event parking. Bus & RV parking available.

Internet / WiFI

free high-speed WI-FI

Misc Fees / Policies

  • Pet deposit: USD 20.00 per day
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 3 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.

Cleaning Policies

Enhanced and thorough cleaning protocols are implemented in all guest rooms. Hand sanitizers are located next to all elevators on every floor, including the lobby. Enhanced sanitization procedures are in place at the front desk, in the lobby and across guest touch points throughout the hotel with disinfecting taking place regularly.

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of SafeStay (AHLA - USA)

Electrostatic spray is used for disinfection

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Group vs. Individual Rates at Best Western Plus Wilkes Barre Center City

Rate fluctuations of Best Western Plus Wilkes Barre Center City

This chart illustrates trends of sleeping room prices for both our group prices and the best online individual traveler prices our system could find at the time the group bid was submitted. The best group discount displayed is 38.6% in the month of November 2024 and the highest average individual rate is $239 in the month of July 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Wilkes Barre Center City in a month when rates are lower.

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