Verified Reviews of Best Western Heritage Inn
Below are the verified reviews from guests that we have booked recently:
"Awesome"
Overall Score3.0/ 5
The customer service was awesome.
Raven P. (Individual traveler, booked 1 room), from
28-Feb-2024 Verified Review, stayed from Fri Feb 23 to Sun Feb 25 2024 at a $80.99 average nightly rate.
"Definitely a step above!"
Overall Score4.0/ 5
Very clean and comfortable. Definitely a step above!
Anthony C. (Individual traveler, booked 1 room), from
31-Dec-2023 Verified Review, stayed from Tue Dec 26 to Wed Dec 27 2023 at a $76.99 average nightly rate. Response from Management on 12-Jan-2024:
"Good Location"
Overall Score3.0/ 5
The hotel was in a good location, close to the interstate. There is a restaurant adjacent to the hotel with a 10% discount offered if staying at the hotel.
Kenneth D. (Individual traveler, booked 1 room), from
08-Nov-2023 Verified Review, stayed from Thu Oct 19 to Sat Oct 21 2023 at a $82.79 average nightly rate. Response from Management on 16-Nov-2023:
"Good, Clean, Pet Friendly."
Overall Score5.0/ 5
The room was clean, bed was comfortable and they allowed us to keep our pets.
Denise R. (Individual traveler, booked 1 room), from
28-Oct-2023 Verified Review, stayed from Thu Oct 26 to Fri Oct 27 2023 at a $76.99 average nightly rate. Response from Management on 03-Nov-2023:
"Great Stay"
Overall Score4.0/ 5
Very nice stay. Comfortable bed and pillows, clean room and Sam at the front desk was very helpful and friendly. We had a blessed experience while at the cafe connected to the hotel.
Joey W. (Individual traveler, booked 1 room), from
30-May-2023 Verified Review, stayed from Mon May 29 to Tue May 30 2023 at a $86.99 average nightly rate. Response from Management on 03-Nov-2023:
"Room was clean, bed comfortable! staff very nice and friendly. Good"
Overall Score4.0/ 5
Room was clean, bed comfortable! staff very nice and friendly. Good
Robert F. (Individual traveler, booked 1 room), from
06-Apr-2023 Verified Review, stayed from Mon Apr 03 to Tue Apr 04 2023 at a $63.99 average nightly rate. Response from Management on 07-May-2023:
"Fantastic, room comfortable, staff friendly, helpful."
Overall Score5.0/ 5
We stayed overnight on our way to Florida. This is our 2nd year stopping here because they have a room w/3 beds. My niece left her apple watch in the room and did t realize it until we got to Florida. We were able to track it on an app. We called the hotel and they went out of their way to help find it then kept it for us for on our way back.
Sheryl N. (Individual traveler, booked 1 room), from
29-Nov-2022 Verified Review, stayed from Fri Nov 18 to Sat Nov 19 2022 at a $111.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Best Western Heritage Inn
- 3.6 of 5Overall
- 3.3 of 5Amenities
- 4.0 of 5Location
- 3.7 of 5Cleanliness
- 3.8 of 5Comfort
- 3.5 of 5Condition
- 3.5 of 5Neighborhood
- 4.0 of 5Service
- 3.9 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
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Property Description
With a stay at Best Western Heritage Inn in Chattanooga (Tyner), you'll be a 3-minute walk from Silverdale Confederate Cemetery and within a 5-minute drive of Hickory Valley Golf Club. This hotel is 11.7 mi (18.8 km) from Tennessee Aquarium and 16.1 mi (25.8 km) from Ruby Falls.
Stop by the hotel's restaurant, City Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Cooked-to-order breakfasts are available daily from 4:00 AM to 1:00 PM for a fee.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 32-inch LCD televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Silverdale Confederate Cemetery - 0.3 km / 0.2 mi
Amazon.com Fulfillment Center - 2.6 km / 1.6 mi
Hickory Valley Golf Club - 3 km / 1.9 mi
Hamilton Place Mall - 4.1 km / 2.6 mi
Volkswagen Chattanooga Assembly Plant - 4.2 km / 2.6 mi
Enterprise South Nature Park - 4.3 km / 2.7 mi
Historic Dent House - 5.2 km / 3.2 mi
Citizens' Cemetery - 5.9 km / 3.7 mi
Pin Strikes - 7 km / 4.4 mi
National Memorial for the Unborn - 7.3 km / 4.5 mi
Imagination Station - 7.6 km / 4.7 mi
Veteran's Memorial Park - 7.6 km / 4.7 mi
Tennessee Valley Railroad Museum - 8.4 km / 5.2 mi
Booker T. Washington State Park - 8.6 km / 5.3 mi
Concord Golf Club - 8.9 km / 5.5 mi
The preferred airport for Best Western Heritage Inn is Chattanooga Metropolitan Airport (CHA) - 9.4 km / 5.8 mi
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Amenities / Features
Airport & Shuttle Information
Chattanooga Metropolitan Airport- 4 miles away.
Local Shuttle Info: no shuttle
Breakfast Information
The on-site restaurant which serves as a city dinner provides ten percent off all entrees for hotel guests. This discount excludes beverages and desserts. This diner is located in our lobby for our guest's convenience. They offer up to 400 hundred different meal items for breakfast, lunch and dinner. 6:30am-12:00am
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 80
Pet max weight (per pet) in kg is 36
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
$30.00 per pet per day. Dogs Only.
Parking Info
Parking is free for all guest occupying rooms.
Internet / WiFI
Wi-Fi/Internet is free of charge to all guest occupying rooms.
Misc Fees / Policies
- Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Deposit: USD 100.00 per accommodation, per stay
- A damage deposit of USD 100.00 will be collected before check-in.
We have included all charges provided to us by the property.
- The seasonal pool will be open from May 01 to September 30.
- Pool access available from 10:00 AM to 9:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Best Western Hotels
- 4000+ independently owned hotels located in over 100 countries
- Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
- 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
- Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
- Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western Hotels highlights above are subject to change without notice.