Holiday Inn Hotel & Suites Charleston West An Ihg Hotel

400 Second Ave, South Charleston, WV 25303 US
View Map Reservations: +1-800-219-2797
3.5 Star Property Near Gateways Shopping Center
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Very Good
4.0/5

Based on 537 guest reviews

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  • Free RV, bus, truck parking
  • Swimming pool
  • Free wired internet
  • Free WiFi
  • Number of indoor pools - 1
  • Free airport transportation
  • Breakfast available (surcharge)
  • Fitness facilities
  • Pool hoist on site
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04/18/2024 - 04/19/2024
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8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Hotel & Suites Charleston West An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Great Hotel & Restaurant"
Overall Score4.0/ 5
The hotel was nice. The staff was very nice. The restaurant was excellent, food and staff.
(Individual traveler, booked 1 room), from US flag
21-Oct-2023 Verified Review, stayed from Wed Oct 18 to Thu Oct 19 2023 at a $162.00 average nightly rate.
"Very nice hotel. Clean and comfortable, quiet."
Overall Score5.0/ 5
We had a great experience here. This is a pet friendly hotel, very nice and clean with a very friendly staff. We ate at the restaurant which was wonderful.
(Individual traveler, booked 1 room), from US flag
10-Dec-2022 Verified Review, stayed from Sat Dec 10 to Sun Dec 11 2022 at a $129.00 average nightly rate.

Summary of Verified Reviews

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Property Description

When you stay at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel in South Charleston, you'll be in the business district, within a 5-minute drive of Jefferson Park and Charleston Coliseum & Convention Center. This hotel is 3.8 mi (6.1 km) from Charleston Town Center and 4.1 mi (6.5 km) from Dunbar Park.

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gateways Shopping Center - 0.3 km / 0.2 mi
Timberland Park - 3.2 km / 2 mi
Patrick Street Plaza Shopping Center - 3.3 km / 2 mi
Riverwalk Plaza Shopping Center - 3.6 km / 2.3 mi
Jefferson Park - 4.1 km / 2.6 mi
Thomas Health System - 4.3 km / 2.7 mi
Ruffner Memorial Park - 4.4 km / 2.7 mi
North Charleston Recreation Center - 4.7 km / 2.9 mi
Little Creek Park - 5.3 km / 3.3 mi
Charleston Coliseum & Convention Center - 5.4 km / 3.4 mi
Laidley Court Shopping Center - 5.6 km / 3.5 mi
Heritage Towers - 5.7 km / 3.6 mi
Haddad Riverfront Park - 5.8 km / 3.6 mi
Charleston Stage Company - 5.9 km / 3.7 mi
Charleston Town Center - 6.1 km / 3.8 mi

The preferred airport for Holiday Inn Hotel & Suites Charleston West, an IHG Hotel is Charleston, WV (CRW-Yeager) - 13.4 km / 8.3 mi

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in South Charleston? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Free RV, bus, truck parking
  • Outdoor furniture
  • Conference space size (meters) - 929
  • Swimming pool
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Free airport transportation
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Sign language-capable staff
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Water dispenser
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Food and water bowls
  • Vending machine
  • Reception hall
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Number of buildings/towers - 1
  • Total number of rooms - 150
  • Number of floors - 6
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • LGBTQ friendly
  • Property does not offer onsite COVID-19 testing
  • Meeting rooms
  • Wheelchair-accessible spa
  • Pool hoist on site
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Arcade/game room
  • Well-lit path to entrance
  • Picnic area
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Free area shuttle
  • Luggage storage
  • Express check-out
  • Coin laundry on site
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Housekeeping on request
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Free self parking
  • Conference space
  • Terrace
  • Computer station
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 10000
  • Concierge services

Airport & Shuttle Information

Yeager Regional Airport (CRW) is an 8 minute drive, one-way. We offer a FREE shuttle. A one-way ride in a taxi costs about $20.00.

Local Shuttle Info: A free shuttle is available when scheduled in advance or upon availability.

Breakfast Information

Complimentary hot breakfast buffet 7 days a week.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$25.00 per pet, per night, 2 pet maximum. Pets under 50 pounds are welcome.

Misc Fees / Policies

  • Fee for cooked-to-order breakfast: approximately USD 9.99 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 6:00 AM to 11:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

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