Verified Reviews of Holiday Inn Express Salem An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Good Customer Service"
Overall Score5.0/ 5
The staff was very helpful.
Floyd B. (Group coordinator, booked 2 rooms), from
27-Nov-2023 Verified Review, stayed from Fri Nov 24 to Sat Nov 25 2023 at a $200.99 average nightly rate. Response from Management on 05-Dec-2023:
"Clean Safe Hotel & Wonderful Staff"
Overall Score5.0/ 5
Staff was wonderful, especially the hospitality clerk, Cynthia, who went above and beyond! Hotel was clean and felt safe.
Karla S. (Individual traveler, booked 1 room), from
19-Apr-2023 Verified Review, stayed from Sun Apr 16 to Mon Apr 17 2023 at a $150.99 average nightly rate. Response from Management on 28-Apr-2023:
"Nice Room!"
Overall Score4.0/ 5
It was a nice room!
Gay D. (Individual traveler, booked 1 room), from
29-Mar-2023 Verified Review, stayed from Sun Mar 26 to Mon Mar 27 2023 at a $133.00 average nightly rate. Response from Management on 03-Apr-2023:
"Good Service"
Overall Score4.0/ 5
Hotel staff took care of our needs as family and friends came together for a family funeral.
Barbara H. (Group coordinator, booked 2 rooms), from
08-Nov-2022 Verified Review, stayed from Fri Nov 04 to Sun Nov 06 2022 at a $207.99 average nightly rate. Response from Management on 10-Nov-2022:
"Quiet and very comfortable! "
Overall Score4.0/ 5
Excellent stay, quiet and very comfortable! Super courteous and friendly staff!
Renee J. (Individual traveler, booked 1 room), from
01-Nov-2022 Verified Review, stayed from Wed Oct 26 to Sat Oct 29 2022 at a $134.20 average nightly rate. Response from Management on 08-Nov-2022:
Summary of Verified Reviews
Customer Reviews of Holiday Inn Express Salem An Ihg Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Welcome to the brand new Holiday Inn Express Salem! Our goal is to provide first class service to make your stay both comfortable and enjoyable. If you have any special requests please do not hesitate to ask.The Holiday Inn Express offers a variety of amenities and services to create a home away from home experience. Please enjoy all of our amenities and services listed below.Amenities and Services:•Complimentary hot and cold breakfast •Complimentary wireless high speed internet•State-of-the-art Fitness Center open 24 hours•Indoor Pool•Business Center open 24 hours•Complimentary parking•Free morning newspaper delivered to guestroom•Microwave and Refrigerator in all rooms•Coffee Maker/Tea Service•Complimentary bottled water at check-inOn behalf of the entire team, we look forward to welcoming you to the Holiday Inn Express Salem.
Green Sustainability
Green Engage
Amenities / Features
Airport & Shuttle Information
Pittsburgh International Airport50 miles from hotel1 hour travel timeShuttle not available; Local taxi service available One-way taxi expense: 115.00
Local Shuttle Info: N/A
Breakfast Information
Complimentary hot and cold breakfastValued at 15.00 per guest
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
Internet / WiFI
About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.