Holiday Inn Express Hotel & Suites Ottawa West Nepean An Ihg Hote

2055 Robertson Road, Ottawa, ON K2H5Y9 CA
View Map Reservations: (323) 230-8515
2.5 Star Property In Ottawa (Nepean)
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Very Good
4.0/5

Based on 725 guest reviews

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  • Free WiFi
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • Free breakfast to go
  • Free breakfast
  • Smoke-free property
  • Free self parking
  • Fitness facilities
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04/18/2024 - 04/19/2024
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4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express Hotel & Suites Ottawa West Nepean An Ihg Hote

Below are the verified reviews from guests that we have booked recently:
"Clean, convenient and modern."
Overall Score4.0/ 5
The property and rooms were very nice. Breakfast was adequate coffee was great. Staff interaction (what little I had) was also very good. I would stay here again if in the area.
(Individual traveler, booked 1 room), from CA flag
05-Sep-2023 Verified Review, stayed from Fri Sep 01 to Sun Sep 03 2023 at a C$171.99 average nightly rate.
"Great Place to Stay!"
Overall Score4.0/ 5
I had a great stay at this Holiday Inn. Clean accommodations and well maintained facilities all throughout. What more could you ask for? I felt I got my money's worth with this stay. Breakfast was yummy and a great plus.
(Individual traveler, booked 1 room), from CA flag
18-Mar-2023 Verified Review, stayed from Wed Mar 15 to Fri Mar 17 2023 at a C$126.49 average nightly rate.

Summary of Verified Reviews

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Property Description

A stay at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel places you in the heart of Ottawa, a 9-minute drive from Canadian Tire Centre and 10 minutes from Tanger Outlets. This eco-certified hotel is 9.8 mi (15.7 km) from Canadian War Museum and 10.3 mi (16.6 km) from Rideau Canal.

A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 115 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Queensway Carleton Hospital - 2.7 km / 1.7 mi
Bayshore Shopping Centre - 3.9 km / 2.4 mi
Funhaven Entertainment Centre - 5.7 km / 3.6 mi
Centrepointe Theatre - 6.6 km / 4.1 mi
Algonquin College - 6.7 km / 4.1 mi
Superdome at Ben Franklin Park - 7.1 km / 4.4 mi
Bell Sensplex - 7.4 km / 4.6 mi
Nepean Museum - 8.9 km / 5.5 mi
Kanata Centrum Shopping Centre - 9.1 km / 5.7 mi
Canadian Tire Centre - 9.2 km / 5.7 mi
Nepean Sportsplex - 9.4 km / 5.8 mi
Walter Baker Sports Centre - 10.4 km / 6.5 mi
Prime Minister's House & Rideau Hall - 10.9 km / 6.8 mi
Maplelawn Garden - 11.2 km / 7 mi
Ottawa Hospital Civic Campus - 11.8 km / 7.4 mi

The preferred airport for Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel is Ottawa International Airport (YOW) - 17.7 km / 11 mi

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has 2496 square feet (232 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Green Sustainability

If you are an IHG rewards member you can earn extra points by opting out of housing keeping upon check in.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 19
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair accessible
  • Vending machine
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Conference space size (meters) - 232
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Braille or raised signage
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • Fireplace in lobby
  • Free breakfast to go
  • Luggage storage
  • Year Built - 2010
  • Number of buildings/towers - 1
  • Total number of rooms - 115
  • Number of floors - 6
  • Professional property host/manager
  • LGBTQ friendly
  • Property does not offer onsite COVID-19 testing
  • Green Key Eco-Rating Program
  • Property does not require health documentation at check-in
  • Free breakfast
  • Business center
  • Multilingual staff
  • 24-hour front desk
  • Daily
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Free self parking
  • Conference space
  • Fitness facilities
  • ATM/banking
  • Conference space size (feet) - 2496
  • 24-hour business center
  • Concierge services

Airport & Shuttle Information

Airport located approximately 20 minutes from the hotel

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

The Hotel offers a complimentary hot buffet breakfast which includes our signature cinnamon rolls!

Pet Friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Misc Fees / Policies

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 8:00 AM to 8:30 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Overall Key Enhancements:• Added cleaning and disinfecting frequency• Minimized guest touchpoints through operational changes• Visible sanitizer stations in public and colleague spaces• Protective Equipment guidance for staff• Social distancing protocols and visual cues• IHG Way of Clean training completed by all appropriate staff members• Appointment of Clean Champions in every hotelArrivals/Front Desk• Reduced contact and physical interaction at check-in• New cleaning procedures with increased disinfecting frequency of high-touch surfaces• Social distancing protocols• Hand sanitizer availableGuest Rooms• Increased disinfecting of all hard surfaces and fixtures• Removal of non-essential items (in-room collateral or other high-touch items), available upon requests• Rooms audited for cleanliness• Upgraded laundry protocolPublic Spaces• Social distancing practiced including spacing of furniture• Increased frequency of sanitizing and disinfecting high-touch surfaces• Han

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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"A joy to finally get a real person on the telephone that was willing to help me. You make finding a hotel that honors "groups" so much easier. She was very polite and helpful." A.S. - Norwalk, CT

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