Our Hotel Planner Expert Reviews of The Ritz-Carlton, New Orleans
Our expert hotel planners periodically visit and review the hotels we represent in person. "The One & Only"
Overall Score5.0/ 5
Certain names have become synonymous with the finer things of life. In the hotel industry, that name is the Ritz-Carlton. It is located on world famous Canal Street, just a block from Bourbon Street. Ample seating inside and out provide a place to unwind, or gear up for an exciting day. Every detail has been attended to, and every face greets you with a salutation. Rooms are spacious and in mint condition. Splurge for the Club upgrade to enjoy access to a 24 hour lounge with refreshments and other amenities. The Ritz Carlton in New Orleans is a destination unto itself.
Michele P, a local HotelPlanner New Orleans expert from
14-Sep-2013 Verified Review
Verified Reviews of The Ritz Carlton New Orleans
Below are the verified reviews from guests that we have booked recently:
"Very Good Hotel & Staff"
Overall Score4.0/ 5
Very good hotel and staff. Lataria was especially nice as was Thomas at check-in.
Arthur F. (Individual traveler, booked 1 room), from
23-Dec-2023 Verified Review, stayed from Sat Dec 16 to Sun Dec 17 2023 at a $872.99 average nightly rate.
"The Ultimate Hotel!"
Overall Score5.0/ 5
The ultimate hotel with great staff especially Thomas.Our check in experience was enhanced by Thomas. He was perfectly “Ritz Carlton” and Lataria was excellent in the dining room.
Arthur F. (Individual traveler, booked 1 room), from
18-Dec-2023 Verified Review, stayed from Fri Dec 15 to Sat Dec 16 2023 at a $709.00 average nightly rate.
"Wonderful Hotel!"
Overall Score5.0/ 5
Beautiful rooms, great service and amenities!
Jeanne G. (Individual traveler, booked 1 room), from
14-Dec-2023 Verified Review, stayed from Sun Dec 10 to Tue Dec 12 2023 at a $601.52 average nightly rate.
"Fantastic Place to Stay!"
Overall Score5.0/ 5
Our stay at the Ritz Carlton in New Orleans was perfect. From the moment we walk in everyone was so pleasant and helpful. We both had massages at the spa! They were wonderful and so relaxing. Would give our stay a 10/10.
Kandy K. (Individual traveler, booked 1 room), from
21-Sep-2023 Verified Review, stayed from Sun Sep 17 to Tue Sep 19 2023 at a $373.99 average nightly rate.
"Wonderful Staff"
Overall Score5.0/ 5
Can't wait to come back! Wonderful staff!
Bryan B. (Individual traveler, booked 1 room), from
12-Sep-2023 Verified Review, stayed from Fri Sep 08 to Sun Sep 10 2023 at a $449.00 average nightly rate.
"Great Lounge"
Overall Score3.0/ 5
Lounge with music, food and drinks was quite nice.
Ll H. (Individual traveler, booked 1 room), from
21-Aug-2023 Verified Review, stayed from Fri Aug 18 to Sat Aug 19 2023 at a $308.83 average nightly rate.
"Room was very clean and comfortable. Staff was friendly and helpful. Excellent"
Overall Score5.0/ 5
Room was very clean and comfortable. Staff was friendly and helpful. Excellent Experience
John S. (Individual traveler, booked 1 room), from
22-Jul-2023 Verified Review, stayed from Sat Jul 15 to Thu Jul 20 2023 at a $252.59 average nightly rate.
Summary of Verified Reviews
Customer Reviews of The Ritz Carlton New Orleans
- 4.5 of 5Overall
- 4.5 of 5Amenities
- 5.0 of 5Location
- 4.7 of 5Cleanliness
- 4.6 of 5Comfort
- 4.5 of 5Condition
- 4.6 of 5Neighborhood
- 4.6 of 5Service
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Property Description
With a stay at The Ritz-Carlton, New Orleans in New Orleans (French Quarter), you'll be steps from Canal Street and Bourbon Street. This luxury hotel is 0.7 mi (1.1 km) from Caesars New Orleans Casino and 0.7 mi (1.2 km) from Caesars Superdome.
Grab a bite to eat at M Bistro, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Make yourself at home in one of the 527 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless internet access available for a surcharge. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Canal Street - 0.1 km / 0.1 mi
Immaculate Conception Church - 0.2 km / 0.1 mi
Bourbon Street - 0.2 km / 0.1 mi
Royal Street - 0.3 km / 0.2 mi
Joy Theater - 0.3 km / 0.2 mi
Saenger Theatre - 0.3 km / 0.2 mi
New Orleans Musical Legends Park - 0.4 km / 0.2 mi
New Orleans Jazz Museum - 0.4 km / 0.3 mi
Storyville - 0.5 km / 0.3 mi
Decatur Street - 0.5 km / 0.3 mi
Audubon Insectarium - 0.6 km / 0.4 mi
The Shops at Canal Place - 0.7 km / 0.5 mi
Tulane University School of Medicine - 0.8 km / 0.5 mi
Historic New Orleans Collection - 0.8 km / 0.5 mi
Basin St. Station Visitor Information Cultural Center - 0.8 km / 0.5 mi
The preferred airport for The Ritz-Carlton, New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY) - 20.5 km / 12.7 mi
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and 15 meeting rooms.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities / Features
Airport & Shuttle Information
Louis Armstrong International Airport is located 14 miles from the hotel. It is a 20 minute drive. Airport shuttle is $13.00 per person, one way. Airport taxi is $29.00 one way, up to two people.
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Breakfast in M Bistro, cost varies per menu item. Also has a buffet most mornings.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 30
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 14
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
40 pounds or less with $150 non-refundable fee
Internet / WiFI
$12.95 per night for guest room internet, wired or wireless
Misc Fees / Policies
- Fee for cooked-to-order breakfast: approximately USD 8–30 per person
- Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
- Fee for in-room wired internet: USD 12.95 per day (rates may vary)
- Covered valet parking fee: USD 48 per night (in/out privileges)
- Pet fee: USD 150.00 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Pool access available from 9:00 AM to 5:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
About Ritz Carlton Hotels
- The ultimate in luxury and personalized service, The Ritz-Carlton has over 100 years in the business with 87 hotels worldwide in 29 countries
- Become a member of The Ritz-Carlton Rewards and earn points with each stay towards free nights, access to exclusive members-only offers and special benefits also with their partner hotels
- Private baths in each guestroom
- Lighter fabrics used for a deeper, cleaner wash
- Fresh flowers throughout the public spaces
- A la carte dining and a gourmet cuisine
- Smaller lobbies designed for a more intimate guest experience
The Ritz Carlton Hotels highlights above are subject to change without notice.