Portola Hotel & Spa at Monterey Bay

Two Portola Plaza, Monterey, CA 93940 US
View Map Reservations: +1-800-219-2797
4.0 Star Property Near Fisherman's Wharf
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Very Good
4.0/5

Based on 1917 guest reviews

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  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Pool hoist on site
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • Smoke-free property
  • Pool sun loungers
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04/19/2024 - 04/20/2024
Searching all hotel inventory networks
9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Portola Hotel & Spa at Monterey Bay

Below are the verified reviews from guests that we have booked recently:
"Great hotel and location to experience Monterey."
Overall Score5.0/ 5
Came to Monterey for a wedding. Good value with a perfect central location, parking, bar, restaurant and clean and comfortable, well appointed rooms. Public spaces were lovely and the staff was friendly and accomodating. We would stay here again.
(Individual traveler, booked 1 room), from US flag
25-Oct-2023 Verified Review, stayed from Fri Oct 13 to Sun Oct 15 2023 at a $280.99 average nightly rate.
"Wonderful Hotel, Location & Secure Parking"
Overall Score5.0/ 5
It was so nice walking or driving a short way for dinner and sightseeing. We returned to a secure garage. What a wonderful place to stay.
(Individual traveler, booked 1 room), from US flag
24-Jun-2023 Verified Review, stayed from Mon Jun 19 to Wed Jun 21 2023 at a $283.99 average nightly rate.
"Great Place to Stay!"
Overall Score4.0/ 5
Nice staff, clean, close to everything!
(Individual traveler, booked 1 room), from US flag
15-Jan-2023 Verified Review, stayed from Wed Jan 11 to Sun Jan 15 2023 at a $282.60 average nightly rate.

Property Description

With a stay at Portola Hotel & Spa at Monterey Bay, you'll be centrally located in Monterey, within a 5-minute drive of Monterey Bay and Monterey Bay Aquarium. This upscale resort is 0.4 mi (0.6 km) from Fisherman's Wharf and 0.9 mi (1.4 km) from Cannery Row.

Satisfy your appetite at Jacks Monterey, one of the resort's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Make yourself at home in one of the 379 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Monterey Convention Center - 0.1 km / 0.1 mi
Maritime Museum - 0.1 km / 0.1 mi
Monterey State Historic Park - 0.1 km / 0.1 mi
Monterey Pines Golf Club - 0.2 km / 0.1 mi
Golden State Theatre - 0.2 km / 0.1 mi
Old Custom House - 0.3 km / 0.2 mi
Fisherman's Wharf - 0.3 km / 0.2 mi
Cooper-Molera Adobe - 0.5 km / 0.3 mi
Perry House - 0.5 km / 0.3 mi
Monterey Museum of Art - 0.5 km / 0.3 mi
Waterfront - 0.6 km / 0.3 mi
Stevenson House - 0.6 km / 0.4 mi
Colton Hall Museum - 0.6 km / 0.4 mi
Monterey State Beach - 0.8 km / 0.5 mi
Munras Avenue - 0.8 km / 0.5 mi

The nearest airports are:
Monterey Peninsula Airport (MRY) - 5.4 km / 3.4 mi
Salinas, CA (SNS-Salinas Municipal) - 33.9 km / 21.1 mi
Watsonville, CA (WVI-Watsonville Municipal) - 46.7 km / 29 mi

The preferred airport for Portola Hotel & Spa at Monterey Bay is Monterey Peninsula Airport (MRY).

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and bicycles to rent. This resort also features wireless internet access (surcharge), concierge services, and shopping on site.

Green Sustainability

Green Event Features Include: Zero waste meetings & events Composting of post-consumer organic wastes Video conferencing Environmentally friendly vendor & exhibit companies suggestions Open communication regarding the use of reusable or recyclable packing & materials Earth-friendly plastic & paper goods The utilization of China, glassware & silverware, replacing the use of to-go cups Organic & sustainable menu options (including Seafood Watch® Program) Team building activities with an emphasis on environmental awareness

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Dry cleaning/laundry service
  • Shopping on site
  • Garage
  • WiFi (surcharge)
  • Sailing nearby
  • Scuba diving nearby
  • Number of bars/lounges - 2
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Ecotours nearby
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Bicycle rentals on site
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Secured parking
  • Number of buildings/towers - 9
  • Total number of rooms - 379
  • Number of floors - 7
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Property does not offer onsite COVID-19 testing
  • Parking height restrictions apply
  • Wheelchair-accessible path to elevator
  • Pool hoist on site
  • Wheelchair-accessible registration desk
  • Windsurfing nearby
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Full-service spa
  • Boat tours nearby
  • Off-street parking
  • Luggage storage
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Number of restaurants - 2
  • Housekeeping on request
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Hiking/biking trails nearby
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Terrace
  • Pool sun loungers
  • ATM/banking
  • Concierge services

Airport & Shuttle Information

Monterey AirportDistance: 4 milesDrive TIme: 7 minutesSan Jose International Airport Distance: 70 milesDrive time: 1 hour San Francisco International Distance: 100 miles Drive time: 2 hours The Monterey-Salinas Airbus has set a schedule which runs daily, either $35 (SJ) or $45 (SF) per person each way.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast Buffet Includes Coffee, Tea & JuicePlus bottomless Mimosas!$17.95 for Adults$5.95 for Children 6 –12Children 5 & under eat free6:00am – 10:30am Monday thru Friday6:00am- 12:00pm Saturday & Sunday

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pet PolicyWe are a pet friendly hotel. A $50 pet cleaning fee will be charged for the first night and $25 for each additional night. The maximum pet fee is $100.

Misc Fees / Policies

  • Fee for cooked-to-order breakfast: approximately USD 8–20 for adults, and USD 5–10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self parking fee: USD 25.55 per night (in/out privileges)
  • Secured valet parking fee: USD 31.36 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Contactless check-in is available

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Cashless transactions are available

Property confirms they are implementing enhanced cleaning measures

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Testimonials:

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"I will definitely use this service again and will pass the information along to friends and family. It was a great experience! You just type in your criteria and let your system do all of the work. What more could you ask for. Thank you so much!" R.C. - New Rochelle, NY

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