Verified Reviews of 21c Museum Hotel Chicago
Below are the verified reviews from guests that we have booked recently:
"Amazing"
Overall Score5.0/ 5
From the very start, Ben checked our group in and was incredibly kind and welcoming. The location, rooms and everything about this hotel is amazing. I would highly recommend this hotel to anyone and will be returning on my next visit to Chicago!
Kim W. (Group coordinator, booked 13 rooms), from
18-Jan-2024 Verified Review, stayed from Wed Jan 17 to Thu Jan 18 2024 at a $158.99 average nightly rate.
"Good Customer Service"
Overall Score4.0/ 5
Jose was extremely helpful as was the rest of the staff.
Terrance N. (Individual traveler, booked 1 room), from
03-Sep-2023 Verified Review, stayed from Wed Aug 30 to Fri Sep 01 2023 at a $163.99 average nightly rate.
"Room was very clean and comfortable. Staff was friendly and helpful. "
Overall Score4.0/ 5
Great stay, friendly staff. Very spacious rooms.
Natasha G. (Individual traveler, booked 1 room), from
21-Jul-2023 Verified Review, stayed from Sat Jul 15 to Tue Jul 18 2023 at a C$252.99 average nightly rate.
"Immersive, decadent, fun!"
Overall Score5.0/ 5
Jose had me covered from the minute I arrived. Products and rooms were exquisite! Will definitely return. Ideal location and experience! Immersive, decadent, fun!
Katherine B. (Individual traveler, booked 1 room), from
27-Jun-2023 Verified Review, stayed from Thu Jun 22 to Sun Jun 25 2023 at a C$420.18 average nightly rate.
Customer Reviews of 21c Museum Hotel Chicago
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Property Description
Expect the unexpected in the Windy City. Located just steps from the famous Michigan Avenue Shopping district, Millennium Park, and renowned museums in downtown Chicago, contemporary art will surround and inspire you at 21c Museum Hotel Chicago. Discover a new kind of cultural and travel experience with this multi-venue museum, boutique hotel, and chef-driven restaurant.From rotating, curated exhibitions, to site-specific installations and cultural programming, 21c Museum Hotel Chicago will offer the local and traveling community unprecedented access to the work of some of today’s most powerful artists. 21c Chicago will be the company’s ninth and largest property to date, with 297 guest rooms and suites. Building on the founders’ mission to bring contemporary art to the public through innovative exhibitions and programing that integrates art into daily life, 21c Chicago features more than 10,000 square feet of exhibition, meeting and event space showcasing rotating curated exhibitions, interactive site-specific art installations and a roster of cultural programming based on collaborations with local and national arts organizations. The property also features a unique, chef-driven food and beverage concept; full service spa, business center, fitness center; and valet parking. Chicago was an ideal city to introduce 21c Museum Hotels to due to its already established infrastructure of culture and sense of community. Exhibits will focus on further energizing and educating an already enlightened audience, and speak to specific themes relevant the world we live in today and interpretations of a world we’ve yet to fully understand. The rotating programming will provide the perfect backdrop for meetings and events wanting that extra edge, and environment that strikes up conversation.
Green Sustainability
Accor program
Amenities / Features
Airport & Shuttle Information
O'Hare International or Midway. O'Hare is approximately 17 miles away and Midway is 12 miles.
Local Shuttle Info: NA
Breakfast Information
Catered group breakfast available at one of our Galleries. Pricing starts at $25+ per person, per day (+inclusive of tax and gratuity).Mon-Sat 07:00-11:30.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
USD 75 per accommodation, per stay. Parking Info
Parking Info/Valet parking available for $75 a night. Self-parking available adjacent to the hotel at an hourly rate or daily (currently $46 daily)
Internet / WiFI
High-speed Wi-Fi is complimentary throughout the hotel including all guest rooms and meeting space.
Cleaning Policies
At each touchpoint along the guest journey thought a 21c property, extensive measures are being taken to protect our guests and employees, and aid in preventing the spread of COVID-19.All protocols have been developed following the guidance of the WHO,CDC& PHAC, AHLA & USTA, and local health and government authorities, and have been validated by our expert advisory partners for maximum efficacy. Enhanced hands-on training, dedicated on property rollout committees and a formal audit program ensure initial and continued compliance at all hotels across the 21c Museum Hotel portfolio. Wellness kits providedReduction of touchpoints 48 hour resting period between guest stays, followed by cleaning and disinfection