The Metcalfe Hotel

123 Metcalfe Street, Ottawa, ON K1P 5L9 CA
View Map Reservations: +1-800-219-2797
4.0 Star Property Near Byward Market Square
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05/01/2024 - 05/02/2024
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6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of The Metcalfe Hotel

Below are the verified reviews from guests that we have booked recently:
"Very good experience."
Overall Score5.0/ 5
Friendly staff and a nicely appointed room. Very happy.
(Individual traveler, booked 1 room), from US flag
12-Feb-2024 Verified Review, stayed from Fri Feb 09 to Sat Feb 10 2024 at a $167.99 average nightly rate.
Response from Management on 16-Feb-2024:
Hello Sylvia,We are so happy to hear you enjoyed your stay. We hope to see you again soon!!
"Modern, Clean, Elevated."
Overall Score5.0/ 5
Absolutely loved my stay here! The bed was so comfortable and the Le Labo products were a perfect touch. Having a nespresso in the morning in bed was also a welcomed treat!
(Individual traveler, booked 1 room), from CA flag
08-Aug-2023 Verified Review, stayed from Fri Aug 04 to Sun Aug 06 2023 at a C$203.99 average nightly rate.
Response from Management on 16-Feb-2024:
Hello Rebecca,We are so happy to hear you enjoyed every aspect of your stay. We hope to see you again soon!!
"Wonderful Hotel & Delicious Food"
Overall Score5.0/ 5
Food was delicious and service was excellent. Comfortable room and exceptional staff.
(Individual traveler, booked 1 room), from US flag
19-Feb-2023 Verified Review, stayed from Thu Feb 16 to Sun Feb 19 2023 at a $214.99 average nightly rate.
Response from Management on 16-Feb-2024:
Hi James,We are so happy to hear you enjoyed your stay and meals at Cocotte. We hope to see you again soon.Thank you!

Summary of Verified Reviews

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Property Description

The Metcalfe Hotel is in the heart of Ottawa, within a 5-minute walk of Confederation Park and National Arts Centre. This upscale hotel is 0.2 mi (0.4 km) from Capital Information Kiosk and 0.3 mi (0.4 km) from Parliament Hill.

Enjoy a meal at Cocotte, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 1:00 PM for a fee.

Make yourself at home in one of the 108 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Elgin Street - 0.2 km / 0.1 mi
Confederation Park - 0.3 km / 0.2 mi
National Arts Centre - 0.4 km / 0.2 mi
Rideau Canal - 0.4 km / 0.3 mi
Capital Information Kiosk - 0.4 km / 0.3 mi
Sparks Street Mall - 0.5 km / 0.3 mi
Famous Five Monument - 0.5 km / 0.3 mi
Confederation Square - 0.5 km / 0.3 mi
National War Memorial - 0.6 km / 0.3 mi
Ottawa City Hall - 0.6 km / 0.4 mi
Peace Tower - 0.6 km / 0.4 mi
Parliament Hill - 0.6 km / 0.4 mi
Parliament Building - 0.6 km / 0.4 mi
University of Ottawa - 0.7 km / 0.5 mi
Shaw Centre - 0.8 km / 0.5 mi

The nearest major airport is Ottawa International Airport (YOW) - 14.5 km / 9 mi

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 6 meeting rooms available for events.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Number of meeting rooms - 6
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Braille or raised signage
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Recycling
  • Wheelchair-accessible on-site restaurant
  • Children's games
  • Total number of rooms - 108
  • Professional property host/manager
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Luggage storage
  • Porter/bellhop
  • Handrails in stairways
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Library
  • Smoke-free property
  • Safe-deposit box at front desk
  • Elevator
  • Valet parking (surcharge)
  • Hair salon
  • Concierge services

Airport & Shuttle Information

Airport is about a 30 minute drive from the hotel. Aprox. $30 cab ride.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Cocotte Bisro

Pet Friendly?

Pets allowed (no fees)

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$75 non-refundable cleaning fee per stay to have a pet in the guest room. Pets over 80 pounds are not accepted. Pets must not be left alone in guest rooms for extended periods of time. If pets are left alone in the room they must be in a crate. A contact number must be left on file if pets are going to be left alone.

Parking Info

Valet Parking $42.00 plus HST for Overnight$25.00 plus HST for daily parking Parking rates are subject to change without notice

Misc Fees / Policies

  • Fee for full breakfast: approximately CAD 15–25.00 for adults, and CAD 10.00–20.00 for children
  • Valet parking fee: CAD 42 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 48 hours

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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