Verified Reviews of Drury Plaza Hotel Nashville Franklin
Below are the verified reviews from guests that we have booked recently:
"Always a great experience."
Overall Score5.0/ 5
We have stayed at the Drury Plaza in Franklin, TN several times and always had an excellent experience. Kudos to all the staff on the front lines who make it happen.
John W. (Individual traveler, booked 1 room), from
03-Feb-2024 Verified Review, stayed from Wed Jan 31 to Thu Feb 01 2024 at a $167.99 average nightly rate.
"Our preferred hotel."
Overall Score5.0/ 5
Convenient location, clean, comfortable. When on road trips we try to stay at Drury Inns.
James M. (Individual traveler, booked 1 room), from
03-Feb-2024 Verified Review, stayed from Tue Jan 30 to Wed Jan 31 2024 at a $164.79 average nightly rate.
"Excellent Hotel & Dog Friendly"
Overall Score5.0/ 5
Excellent option for us with the dogs, we have stayed here in the Franklin Drury several times! Outstanding service and breakfast is always fantastic!
Jeff C. (Individual traveler, booked 1 room), from
01-Feb-2024 Verified Review, stayed from Sun Jan 21 to Mon Jan 22 2024 at a $146.99 average nightly rate.
"Very Inviting & Friendly Atmosphere"
Overall Score5.0/ 5
Friendly staff, clean food service area, inviting lobby. Clean and comfortable room!
Gerald C. (Individual traveler, booked 1 room), from
26-Dec-2023 Verified Review, stayed from Tue Dec 26 to Wed Dec 27 2023 at a $157.99 average nightly rate.
"Great Hotel"
Overall Score5.0/ 5
Great hotel. We stay for our Christmas party 🥳.
Lois M. (Individual traveler, booked 1 room), from
02-Dec-2023 Verified Review, stayed from Thu Nov 30 to Fri Dec 01 2023 at a $157.49 average nightly rate.
"Clean and comfortable."
Overall Score5.0/ 5
Clean and comfortable hotel. We stay every time we are in the Franklin area.
Matthew P. (Individual traveler, booked 1 room), from
23-Nov-2023 Verified Review, stayed from Mon Nov 20 to Tue Nov 21 2023 at a $159.99 average nightly rate.
"Wonderful Experience"
Overall Score5.0/ 5
Absolutely wonderful experience! We will definitely be back.
Elizabeth C. (Individual traveler, booked 1 room), from
12-Nov-2023 Verified Review, stayed from Sun Nov 12 to Mon Nov 13 2023 at a $151.99 average nightly rate.
"Great Place to Stay During TN Senior Olympics"
Overall Score5.0/ 5
We enjoyed our stay while attending the TN Senior Olympics. The personnel were all very friendly and professional. The hotel was immaculate and amenities were great. Breakfast and evening snacks were top notch.
Marilyn B. (Individual traveler, booked 1 room), from
30-Jun-2023 Verified Review, stayed from Mon Jun 26 to Wed Jun 28 2023 at a $166.99 average nightly rate.
"Good Place to Stay"
Overall Score5.0/ 5
We always stay here when in the area. We had medical reasons for traveling here and Drury has always been very helpful with our needs. Friendly staff.
Carol H. (Individual traveler, booked 1 room), from
19-Mar-2023 Verified Review, stayed from Sun Mar 19 to Mon Mar 20 2023 at a $151.99 average nightly rate.
"Lovely stay, quiet, clean and comfortable."
Overall Score5.0/ 5
Lovely stay, quiet, clean and comfortable.
Tim M. (Individual traveler, booked 1 room), from
14-Mar-2023 Verified Review, stayed from Wed Mar 08 to Sun Mar 12 2023 at a $180.99 average nightly rate.
"Perfect Hotel"
Overall Score4.0/ 5
Very clean hotel and very friendly staff. Everything was perfect! I will definitely be staying there again!
Molly B. (Individual traveler, booked 1 room), from
07-Mar-2023 Verified Review, stayed from Sat Mar 04 to Sun Mar 05 2023 at a $207.99 average nightly rate.
"Room was spacious and comfortable! Staff was super friendly and helpful! Great hotel in all aspects."
Overall Score5.0/ 5
Room was spacious and comfortable! Staff was super friendly and helpful! Great place to stay. Loved the extras! Delicious food. Very clean!
Bonnie F. (Group coordinator, booked 2 rooms), from
07-Mar-2023 Verified Review, stayed from Fri Mar 03 to Sat Mar 04 2023 at a $227.99 average nightly rate.
"Very Nice Valentines Day Getaway!"
Overall Score5.0/ 5
The room was elegant and comfortable. It was a wonderful Valentines Day experience.
Stephen S. (Individual traveler, booked 1 room), from
17-Feb-2023 Verified Review, stayed from Tue Feb 14 to Wed Feb 15 2023 at a $188.99 average nightly rate.
"Excellent Food & Stay!"
Overall Score5.0/ 5
The food was very excellent and the stay was nice!
Otis T. (Individual traveler, booked 1 room), from
15-Feb-2023 Verified Review, stayed from Sun Feb 12 to Tue Feb 14 2023 at a $157.99 average nightly rate.
"Lovely Hotel"
Overall Score4.0/ 5
I am on crutches. The hot tub was very accessible for me as was the pool with a chair. Lovely.
Kate B. (Individual traveler, booked 1 room), from
30-Jan-2023 Verified Review, stayed from Sun Jan 15 to Sat Jan 28 2023 at a $175.99 average nightly rate.
"Perfect stop for my wife and I and our dog!"
Overall Score5.0/ 5
Nice well run property, very dog friendly!. loved the happy hour free drinks and food!
Dave D. (Individual traveler, booked 1 room), from
31-Dec-2022 Verified Review, stayed from Thu Dec 29 to Fri Dec 30 2022 at a $143.99 average nightly rate.
"Beautiful and clean place."
Overall Score5.0/ 5
Beautiful and clean place.
Margaret C. (Individual traveler, booked 1 room), from
03-Dec-2022 Verified Review, stayed from Wed Nov 30 to Thu Dec 01 2022 at a $144.99 average nightly rate.
"Lovely Hotel"
Overall Score4.0/ 5
Hotel was lovely.
Abby H. (Individual traveler, booked 1 room), from
15-Nov-2022 Verified Review, stayed from Sat Nov 12 to Sun Nov 13 2022 at a $199.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Drury Plaza Hotel Nashville Franklin
- 4.7 of 5Overall
- 4.8 of 5Amenities
- 4.8 of 5Cleanliness
- 4.7 of 5Comfort
- 4.8 of 5Condition
- 4.8 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Franklin, Drury Plaza Hotel Nashville Franklin is within a 5-minute drive of Aspen Grove Park and Saint Thomas Medical Partners. This hotel is 2 mi (3.2 km) from CoolSprings Galleria and 12.7 mi (20.4 km) from Nashville Zoo.
At Drury Plaza Hotel Nashville Franklin, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Make yourself at home in one of the 338 guestrooms featuring refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Aspen Grove Park - 1.7 km / 1 mi
CoolSprings Galleria - 2.6 km / 1.6 mi
Saint Thomas Medical Partners - 2.9 km / 1.8 mi
SOAR Adventure Tower - 4.1 km / 2.5 mi
The Factory - 4.4 km / 2.7 mi
Boiler Room Theatre - 4.4 km / 2.7 mi
Franklin Farmers Market - 4.5 km / 2.8 mi
Fort Granger Park - 4.6 km / 2.9 mi
Iasis Health Care - 4.8 km / 3 mi
Pull-Tight Players Theatre - 6.7 km / 4.2 mi
Franklin Theatre - 7 km / 4.3 mi
Heritage Foundation of Franklin and Williamson County - 7.1 km / 4.4 mi
Lotz House Museum - 7.7 km / 4.8 mi
Carter House - 7.8 km / 4.9 mi
Assault on the Cotton Gin Park - 8 km / 5 mi
The nearest airports are:
Nashville International Airport (BNA) - 33.6 km / 20.9 mi
Smyrna, TN (MQY) - 42.8 km / 26.6 mi
The preferred airport for Drury Plaza Hotel Nashville Franklin is Nashville International Airport (BNA).
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Green Sustainability
From the design and construction of our hotels, to the amenities inside of our hotels, we strive to innovate from the building up. Small efforts like our shower amenity dispensers help by not adding to our landfills. Our towel program helps decrease water consumption; and our recycled key program helps by not creating more plastic waste.
Amenities / Features
Airport & Shuttle Information
Nashville International Airport..21M, shuttle not offered.
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
It’s worth waking up for our fresh, free hot breakfast! Start every day with pancakes, scrambled eggs, sausage, fresh fruit, oatmeal, biscuits and gravy, KELSO+BROS® coffee and more — there’s something for everyone. Free hot breakfast is served daily from 6–9:30 a.m. on weekdays and 7–10 a.m. on weekends.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet max weight (per pet) in lb is 80
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 36
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed
Cats and dogs are accepted at all Drury Hotels if state and local laws permit. Pets are not allowed in the public gathering areas of the hotel, including the breakfast area and pool. Pets are not to be left unattended for more than 30 minutes, and each guest must assume liability for damage of property or other guest complaints. There is a limit of two pets per room. Dogs, for persons with disabilities, are accepted and permitted access to any area frequented by their owners. No state or local laws concerning dogs apply to guide dogs. Guest will be asked to read and sign our "Pet Owner Letter" at check in. Rooms with pets will be charged a daily cleaning fee of $40 per room plus tax. Service animals are welcome free of charge.
Parking Info
Free parking with night's stay. BUS PARKING: Yes TRUCK PARKING: Yes Hotel has electric car charging stations available.
Internet / WiFI
Free Wi-Fi throughout the hotel
Misc Fees / Policies
- Pet fee: USD 50 per accommodation, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
- Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
We want you to feel safe from check-in to check-out, and everywhere in between. We are proud to partner with Ecolab Inc. – a global leader in hygiene and infection prevention solutions. We use products approved by the CDC and EPA, and our housekeeping team has received additional cleanliness training focused on the disinfection of frequently touched areas in your room. We have also installed transparent shields at our front desk and dining areas to provide an extra barrier between guests and team members. Our team uses a detailed checklist to ensure all frequently touched areas—including handles, luggage carts, elevator buttons and more—are disinfected frequently throughout the day.
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property confirms they are implementing enhanced cleaning measures
About Drury Hotels
- Afternoon "Kickback" serving free food & drinks from 5:30 - 7 pm everday
- Free hot breakfast
- Free fountain drinks & fresh popcorn in the lobby 3-10 pm daily
- Flat Panel LCD TV's
- Wi-Fi anywhere in the Hotel at no extra cost
- Free local calls & long distance up to 1 hour a night
The Drury Hotels highlights above are subject to change without notice.