Grand Naniloa Hotel Hilo a Doubletree by Hilton

93 Banyan Dr, Hilo, HI 96720 US
View Map Reservations: +1-800-219-2797
4.0 Star Property In Hilo (Keaukaha)
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Average
3.0/5

Based on 1195 guest reviews

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  • Free wired internet
  • Free WiFi
  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • 24-hour fitness facilities
  • Vegetarian breakfast available
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04/25/2024 - 04/26/2024
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4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Grand Naniloa Hotel Hilo a Doubletree by Hilton

Below are the verified reviews from guests that we have booked recently:
"The hotel grounds were pristine."
Overall Score4.0/ 5
We will stay at this hotel next we are in Hilo. The hotel grounds were pristine.
(Individual traveler, booked 1 room), from US flag
26-Sep-2023 Verified Review, stayed from Thu Sep 21 to Sun Sep 24 2023 at a $246.55 average nightly rate.
"Front Desk Assistance was Memorable."
Overall Score4.0/ 5
Front Desk Agent, April, Went Above and Beyond in Helping Me get Situated and Settled in my Comfy Room. She Really Made My Tense Arrival Melt into a Calm and Welcome 'I am here now and I can heal now' Mahalo Plenty, April❣️🙏.
(Individual traveler, booked 1 room), from US flag
27-Apr-2023 Verified Review, stayed from Sat Apr 15 to Mon Apr 17 2023 at a $442.99 average nightly rate.
"Front Desk Assistance was Memorable"
Overall Score4.0/ 5
Front Desk Agent, April. Went Above and Beyond in Helping Me get Situated and Settled in my Comfy Room. She Really Made My Tense Arrival Melt into a Calm and Welcome. 'I am here now and I can heal now' Mahalo Plenty, April❣️🙏.
(Individual traveler, booked 1 room), from US flag
16-Apr-2023 Verified Review, stayed from Sat Apr 15 to Mon Apr 17 2023 at a $442.99 average nightly rate.

Summary of Verified Reviews

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Property Description

In the heart of Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is within a 5-minute drive of Coconut Island Park and Port of Hilo. This upscale hotel is 1.8 mi (2.9 km) from Hilo Farmers Market and 2 mi (3.2 km) from Mokupapapa Discovery Center.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Hula Hulas, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Make yourself at home in one of the 379 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hamakua Heritage Corridor - 0.1 km / 0.1 mi
Naniloa Country Club - 0.1 km / 0.1 mi
Liliuokalani Park and Gardens - 0.7 km / 0.4 mi
Coconut Island Park - 0.7 km / 0.4 mi
Wailoa River State Park Hawaii - 1.3 km / 0.8 mi
Wailoa River State Recreation Area - 1.3 km / 0.8 mi
Hilo Art Museum - 1.4 km / 0.9 mi
Bayfront Park - 1.6 km / 1 mi
Port of Hilo - 2 km / 1.2 mi
Panaewa Rainforest Zoo - 2.4 km / 1.5 mi
Wailoa Center - 2.5 km / 1.5 mi
Keaukaha Beach Park - 2.6 km / 1.6 mi
Hilo Farmers Market - 2.7 km / 1.7 mi
Hilo Shopping Center - 2.9 km / 1.8 mi
Lincoln Park - 2.9 km / 1.8 mi

The nearest airports are:
Hilo Intl. Airport (ITO) - 5.8 km / 3.6 mi
Kona Intl. Airport (KOA) - 126.3 km / 78.5 mi

The preferred airport for Grand Naniloa Hotel Hilo - a Doubletree by Hilton is Kona Intl. Airport (KOA).

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Hilo? This hotel has 11001 square feet (1022 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Green Sustainability

We are certified in the Hilton Green Program.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Renewable energy source - solar
  • Grey water recycling system
  • Free wired internet
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 2
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Electric car charging station
  • Number of accessible parking spaces - 4
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Banquet hall
  • Wheelchair accessible
  • Humane animal treatment
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Golfing on site
  • Helicopter/airplane tours on site
  • Well-lit path to entrance
  • Picnic area
  • Garden
  • Year Built - 1960
  • Number of buildings/towers - 1
  • Total number of rooms - 379
  • Number of floors - 4
  • Professional property host/manager
  • LGBTQ friendly
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Stair-free path to entrance
  • Wedding services
  • 24-hour fitness facilities
  • Boat tours on site
  • Fishing on site
  • Golf driving range on site
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Rowing or canoeing on site
  • Kayaking on site
  • Terrace
  • Golf course on site
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Ziplining nearby
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 1
  • No single-use plastic stirrers
  • Conference space size (meters) - 1022
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Designated smoking areas
  • Fireplace in lobby
  • Sailing on site
  • Ecotours nearby
  • Coffee/tea in common areas
  • Snorkeling on site
  • Surfing/bodyboarding on site
  • Wheelchair accessible (may have limitations)
  • Change of bed sheets (on request)
  • Windsurfing nearby
  • Change of towels (on request)
  • Off-street parking
  • Cave exploring/spelunking nearby
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Hiking/biking trails nearby
  • Free self parking
  • Conference space
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 11001

Airport & Shuttle Information

2 miles from Hilo International AirportDrive time: 5-10 minutes Uber or cab ride is about $15 each way

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

We have a full service restaurant on-site. For breakfast we offer continental buffet, full breakfast buffet, and a la carte option all for purchase. If you have a group that you are bringing that would like a breakfast inclusion with the rate we are open to discuss.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No Pets allowed.

Parking Info

Valet or self-parking at the Grand Naniloa Resort Golf Course is included in our $39 daily resort fee. Resort fee also includes two rounds of 9 hole golf for two at our golf course, daily snorkeling for two on the Hilo Bay, two daily Big Island Breeze Cocktails, and 20% off of the KapohoKine Evening Volcano Tour.

Internet / WiFI

Complimentary WIFI.

Misc Fees / Policies

  • Fee for full breakfast: approximately USD 4–20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Phone calls
  • Sporting facilities or equipment
  • Valet parking

We have included all charges provided to us by the property.

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Protective clothing is available to guests

Guests are provided with free hand sanitizer

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.