Hilton Richmond Hotel & Spa / Short Pump

12042 West Broad Street, Richmond, VA 23233 US
View Map Reservations: +1-800-219-2797
4.0 Star Property Near Short Pump Town Center
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Very Good
4.0/5

Based on 1512 guest reviews

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  • Swimming pool
  • Free WiFi
  • Number of indoor pools - 1
  • Breakfast available (surcharge)
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • 24-hour fitness facilities
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04/25/2024 - 04/26/2024
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hilton Richmond Hotel & Spa / Short Pump

Below are the verified reviews from guests that we have booked recently:
"Nice rooms and very good service."
Overall Score5.0/ 5
Nice room and very good service.
(Individual traveler, booked 1 room), from US flag
26-Feb-2024 Verified Review, stayed from Sat Feb 24 to Sun Feb 25 2024 at a $199.31 average nightly rate.
"Memorable Stay"
Overall Score4.0/ 5
Friendly staff. Helpful and responsive to needs. Great restaurant. Memorable experience. Will return.
(Individual traveler, booked 1 room), from US flag
25-Oct-2023 Verified Review, stayed from Tue Oct 17 to Sun Oct 22 2023 at a $207.99 average nightly rate.
"Wonderful Place to Stay"
Overall Score5.0/ 5
I am enjoyed my stay at the hotel. Staff was extremely professional and friendly.
(Individual traveler, booked 1 room), from US flag
07-Aug-2023 Verified Review, stayed from Fri Aug 04 to Sat Aug 05 2023 at a $214.99 average nightly rate.
"Room was clean, bed comfortable! staff very nice and friendly. Great"
Overall Score5.0/ 5
Room was clean, bed comfortable! staff very nice and friendly. Awesome place to stay!
(Individual traveler, booked 1 room), from US flag
18-Apr-2023 Verified Review, stayed from Sat Apr 15 to Sun Apr 16 2023 at a $267.99 average nightly rate.
"I was greeted pleasantly, assigned a sparkling room in a quiet location on the 8th floor. Service wa"
Overall Score5.0/ 5
I will definitely stay at this Hilton again. The staff is pleasant and exceptional, and the accommodations were above reproach!
(Individual traveler, booked 1 room), from US flag
24-Mar-2023 Verified Review, stayed from Wed Mar 22 to Thu Mar 23 2023 at a $185.76 average nightly rate.
"Beautiful Hotel"
Overall Score5.0/ 5
Beautiful, comfortable, clean hotel with nice fitness area. Check-in was welcoming, front desk attendant, Asia, was delightful.
(Individual traveler, booked 1 room), from US flag
01-Feb-2023 Verified Review, stayed from Sat Jan 28 to Sun Jan 29 2023 at a $163.99 average nightly rate.

Summary of Verified Reviews

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Property Description

With a stay at Hilton Richmond Hotel & Spa/Short Pump in Richmond (Short Pump), you'll be within a 5-minute drive of Short Pump Town Center and Sheltering Arms Institute. This upscale hotel is 13.3 mi (21.4 km) from Virginia Commonwealth University and 9.1 mi (14.6 km) from University of Richmond.

Grab a bite to eat at Aroma Cafe, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Make yourself at home in one of the 254 guestrooms featuring MP3 docking stations and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Short Pump Town Center - 1 km / 0.6 mi
Sheltering Arms Institute - 2.9 km / 1.8 mi
Elk's Lodge - 7.6 km / 4.7 mi
Hunting Hawk Golf Club - 8.7 km / 5.4 mi
Virginia Hospital & Health - 9.2 km / 5.7 mi
Regency Square Mall - 11.1 km / 6.9 mi
Bon Secours Heart Institute at Reynolds Crossing - 12 km / 7.5 mi
Patterson Sports Park - 12.9 km / 8 mi
RED VEIN Haunted House - 13.4 km / 8.3 mi
Henrico Doctors' Hospital - 13.4 km / 8.3 mi
Colonial Shooting Academy - 13.6 km / 8.4 mi
Creepy Hollow Scream Park - 13.9 km / 8.6 mi
Cobblestones Park - 14.2 km / 8.8 mi
University of Richmond - 14.6 km / 9.1 mi
Crump Park and Meadow Farm Museum - 14.6 km / 9.1 mi

The preferred airport for Hilton Richmond Hotel & Spa/Short Pump is Richmond Intl. Airport (RIC) - 35.8 km / 22.2 mi

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Richmond? This hotel has 21937 square feet (2038 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Outdoor furniture
  • Number of meeting rooms - 11
  • Conference space size (meters) - 2038
  • Shared microwave
  • Swimming pool
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of spa tubs - 1
  • Designated smoking areas
  • Braille or raised signage
  • Number of indoor pools - 1
  • Assistive listening devices available
  • Wheelchair accessible parking
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Electric car charging station
  • Number of accessible parking spaces - 6
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Elevator
  • Covered parking
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Year Built - 2009
  • Number of buildings/towers - 1
  • Total number of rooms - 254
  • Number of floors - 8
  • Professional property host/manager
  • LGBTQ friendly
  • Vending machine
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Luggage storage
  • Express check-out
  • 24-hour front desk
  • Number of restaurants - 2
  • Housekeeping on request
  • Spa services on site
  • Designated smoking areas (fines apply)
  • Self parking (surcharge)
  • Conference space
  • Terrace
  • Computer station
  • ATM/banking
  • Conference space size (feet) - 21937
  • 24-hour business center

Airport & Shuttle Information

Richmond International airport

Local Shuttle Info: Complimentary shuttle service within a 3.5 mile radius of the hotel

Breakfast Information

Grab and Go items from Aroma Cafe. Full breakfasts available in Shula's Restaurant - buffet and off the menu items.Menus Items - Monday-Friday daily 7:00 AM to 10:30 AMBreakfast Buffet - Saturday & Sunday 8:00 AM -11:00 AM

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No pets are allowed. Service animals are always welcome.

Parking Info

Complimentary Self-Parking

Misc Fees / Policies

  • Fee for cooked-to-order breakfast: approximately USD 9.00–18.00 per person
  • Covered self parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Contactless check-in is available

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Hilton Hotels and Resorts

  • Bed & Breakfast Packages for two at select locations
  • Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
  • Pre-arrival planning services
  • Pet Friendly Program

The Hilton Hotels and Resorts highlights above are subject to change without notice.

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