Holiday Inn Hotel & Suites Des Moines Northwest An Ihg Hotel

4800 Merle Hay Rd, Urbandale, IA 50322 US near Exit 131 on I-35 (~0.2mi)
View Map Reservations: +1-800-219-2797
3.0 Star Property Near Merle Hay Mall
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Very Good
4.0/5

Based on 505 guest reviews

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  • Free wired internet
  • Free WiFi
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Free area shuttle
  • Free airport transportation
  • Breakfast available (surcharge)
  • Free self parking
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04/19/2024 - 04/20/2024
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Hotel & Suites Des Moines Northwest An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Very nice great staff. Room was very clean and comfortable. Staff was friendly and helpful. "
Overall Score5.0/ 5
Room was very clean and comfortable. Staff was friendly and helpful. Place was great.
(Group coordinator, booked 2 rooms), from US flag
25-Jul-2023 Verified Review, stayed from Fri Jul 21 to Sun Jul 23 2023 at a $189.05 average nightly rate.
"The rooms were very clean, and the bed was comfortable. Great place to stay."
Overall Score5.0/ 5
This motel is a ten. Kind staff clean rooms overall I want to come back again.
(Individual traveler, booked 1 room), from US flag
23-Mar-2023 Verified Review, stayed from Fri Mar 17 to Sat Mar 18 2023 at a $129.00 average nightly rate.

Summary of Verified Reviews

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Property Description

With a stay at Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel in Urbandale, you'll be within a 5-minute drive of Merle Hay Mall and Pioneer Hi-Bred Headquarters. This hotel is 4.7 mi (7.5 km) from Drake University and 8.2 mi (13.2 km) from Wells Fargo Arena.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekends from 6:30 AM to 10:30 AM for a fee.

Make yourself at home in one of the 198 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Merle Hay Mall - 2.3 km / 1.4 mi
Pioneer Hi-Bred Headquarters - 3.6 km / 2.2 mi
IHS-Iowa Health Systems - 4.7 km / 2.9 mi
Buccaneer Arena - 5.5 km / 3.4 mi
Iowa Gold Star Military Museum - 5.9 km / 3.7 mi
Waveland Municipal Golf Course - 6.4 km / 4 mi
Drake University - 7.5 km / 4.7 mi
Val Air Ballroom - 8 km / 4.9 mi
Des Moines Community Playhouse - 8.1 km / 5 mi
Burns United Methodist Church - 8.3 km / 5.2 mi
Knapp Center - 8.5 km / 5.3 mi
Saylorville Lake - 8.6 km / 5.3 mi
Broadlawns Medical Center - 8.6 km / 5.3 mi
Des Moines Art Center - 8.9 km / 5.5 mi
Greenbelt Trail - 9.3 km / 5.8 mi

The preferred airport for Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel is Des Moines International Airport (DSM) - 18.6 km / 11.6 mi

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Urbandale? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 mi.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Shopping on site
  • Banquet hall
  • Ballroom
  • Express check-in
  • Meeting rooms
  • Conference space size (meters) - 1394
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Number of indoor pools - 1
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Internet access in public areas - high speed
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Total number of rooms - 198
  • Number of floors - 5
  • Professional property host/manager
  • LGBTQ friendly
  • Free area shuttle
  • Free airport transportation
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Laundry facilities
  • Free self parking
  • Conference space
  • Fitness facilities
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 15000

Airport & Shuttle Information

Complimentary Shuttle to and from the Des Moines International Airport.

Local Shuttle Info: We provide a complimentary shuttle service within 2 miles of the Hotel.

Breakfast Information

Our very own Bennigan's Restaurant serves breakfast every morning from 6:30am to 10:30am! Enjoy mini waffles, custom omelettes or all your own breakfast favorites! On weekends Bennigan's serves up a robust breakfast buffet featuring eggs, bacon, sausage, breakfast potatoes, fresh fruit, biscuits and gravy, cereals, danish, yogurt, juices and coffee for around $13.Want to include breakfast with your overnight group rate? Just ask for our Bed and Breakfast rates for your next group stay and we'll include a package price for everything.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet max weight (per pet) in lb is 50

Pet max weight (per pet) in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$40 non-refundable fee. Pet must be crated if left unattendedPets not allowed in public areas, restaurant or pool area.

Parking Info

Outdoor parking for over 350 vehicles at no charge, with areas for wide turnaround of coaches, tractor-trailers and RVs!

Internet / WiFI

Wireless Hi-Speed Internet is complimentary and covers all areas of Hotel guestrooms and all conference and public areas. Network requires access password provided to hotel and conference guests.

Misc Fees / Policies

  • Fee for buffet breakfast: approximately USD 8 per person
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 7 per night
  • In-room microwave fee: USD 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

We’re taking the following steps to guard against COVID-19:Guestrooms are cleaned and sanitized following the IHG Way of Clean Program, a training completed by all hotel management and colleagues. It uses hospital-grade cleaners, multi-colored microfiber clothes, and black lights to ensure that surfaces are clean and sanitized.Our Hotel and Bennigan’s colleagues wear masks and gloves, which are changed frequently. We also screen employees for Covid-19 symptomsWe use social distancing signage and protective barriers at the front desk. Mobile and contactless check-in and check-out through the IHG App or pre-stay email. Cards are presented on a remote machine, and we encourage guests to deposit pens and room keys into a bin where we can sanitize them prior to future use.Our Fitness Center can be accessed by appointment only. And, after use of Pool and Fitness Center we re-sanitize equipment and touch surfaces.Bennigan’s is offering a limited number of items on disposable menus.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

Seasonality and Projections at Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel

Rate fluctuations of Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel

The graph above is fluctuations of room rates for both group rates and the lowest online individual prices our rate checker could find at the time the group bid was placed. The lowest group/meeting rate displayed is 17.5% in the month of February 2022 and the highest average individual rate is $153 in the month of May 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel in a month when rates are lower.

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