Verified Reviews of Holiday Inn Express Hotel & Suites Frankenmuth An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Room paid for is not room received."
Overall Score1.0/ 5
Very dissatisfied with this hotel. I called directly to the hotel in Frankenmuth to make a reservation for my son's honeymoon. Paid for a room with a jacuzzi, which my son and his bride did not receive upon check in. When I called for a refund I learned that this hotel sent my call to a third party booking system. Now having to jump through hoops to get a refund. Never booking with this hotel again.
James B. (Individual traveler, booked 1 room), from
21-Jan-2024 Verified Review, stayed from Sat Jan 20 to Sun Jan 21 2024 at a $369.99 average nightly rate.
"Nice friendly staff & clean room."
Overall Score5.0/ 5
Nice, friendly staff and clean rooms. I would stay again.
Cindy B. (Individual traveler, booked 1 room), from
28-Dec-2023 Verified Review, stayed from Wed Dec 27 to Thu Dec 28 2023 at a $193.99 average nightly rate.
"Excellent Service"
Overall Score4.0/ 5
Tanya at the front desk is an excellent caring person.
Ilham E. (Individual traveler, booked 1 room), from
25-Dec-2023 Verified Review, stayed from Sun Dec 24 to Mon Dec 25 2023 at a $154.99 average nightly rate.
"Nice and clean hotel with free breakfast!"
Overall Score5.0/ 5
Have stayed here twice and have enjoyed each time. It's nice and clean.Love the complimentary breakfast.
Kathy K. (Individual traveler, booked 1 room), from
06-Dec-2023 Verified Review, stayed from Sun Dec 03 to Mon Dec 04 2023 at a $164.99 average nightly rate.
"Exceptional Lodging Experience!"
Overall Score5.0/ 5
From the moment we arrived, the staff was extremely professional and made sure everything was satisfactory. Room was ultra clean and in a quiet location on third floor. Breakfast bar had a great spread of healthy food items. Breakfast host did a very good job keeping items stocked and warm. Check out was ultra quick in under two minutes! This is the second time staying here and any time coming to Frankenmuth this remains first choice. Keep up the great service!
Pete E. (Individual traveler, booked 1 room), from
02-Dec-2023 Verified Review, stayed from Tue Nov 28 to Thu Nov 30 2023 at a $154.04 average nightly rate.
"Clean hotel in great location."
Overall Score3.0/ 5
Clean hotel. Great location.
Lumpp S. (Individual traveler, booked 1 room), from
01-Oct-2023 Verified Review, stayed from Wed Sep 27 to Thu Sep 28 2023 at a $148.99 average nightly rate.
"Great Service!"
Overall Score5.0/ 5
Great Service!
Christopher M. (Individual traveler, booked 1 room), from
17-Sep-2023 Verified Review, stayed from Thu Sep 14 to Fri Sep 15 2023 at a $226.99 average nightly rate.
"Clean hotel, good breakfast."
Overall Score4.0/ 5
Loved the breakfast and the people at the front desk. Everyone was friendly. The beds were soft and the room was clean.
Umckia S. (Individual traveler, booked 1 room), from
03-Apr-2023 Verified Review, stayed from Sat Mar 25 to Sun Mar 26 2023 at a $229.99 average nightly rate.
"Good location, clean hotel, good breakfast."
Overall Score4.0/ 5
Room was very spacious. Clean rooms and facility, good breakfast, convenient location, very walkable to all stores, restaurants and activities. Staff was very friendly.
Neal V. (Individual traveler, booked 1 room), from
05-Dec-2022 Verified Review, stayed from Sun Dec 04 to Tue Dec 06 2022 at a $185.00 average nightly rate.
"Perfect Thanksgiving Holiday Getaway at Frankenmuth Holiday Inn"
Overall Score5.0/ 5
Frankenmuth is a great place to visit over Thanksgiving with multiple restaurants catering to traditional and non traditional Thanksgiving meals. If you're looking for somewhere quiet, cozy and located closer to the restaurants as well as River Place shops, you'll love the Holiday Inn Express Frankenmuth. It's a very short walk to the shops and to Zehnders and across the street from the Bavarian Inn which are both destination restaurants any time of year. The rooms were a great size for our family of three, with comfy beds, a roomy fridge, microwave, great shower and a layout that's easy to navigate in the dark if you need to get up without disturbing others. The breakfast was exceptional, deserving its own review and Tonya who checked us in was very friendly and seemed genuinely interested in helping us have a great time. We are frequent visitors to Frankenmuth but this was our first time staying at the HIE; it won't be our last.
Monica B. (Individual traveler, booked 1 room), from
28-Nov-2022 Verified Review, stayed from Wed Nov 23 to Sat Nov 26 2022 at a $155.32 average nightly rate.
"Excellent Breakfast!"
Overall Score4.0/ 5
Breakfast was excellent!
Cecelia H. (Individual traveler, booked 1 room), from
05-Nov-2022 Verified Review, stayed from Fri Nov 04 to Sat Nov 05 2022 at a $336.60 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Holiday Inn Express Hotel & Suites Frankenmuth An Ihg Hotel
- 4.5 of 5Overall
- 4.4 of 5Amenities
- 4.5 of 5Cleanliness
- 4.5 of 5Comfort
- 4.5 of 5Condition
- 4.6 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Holiday Inn Express Hotel & Suites Frankenmuth, an IHG Hotel in Frankenmuth, you'll be next to a golf course, just a 2-minute walk from River Place Shops and 7 minutes by foot from Frankenmuth Historical Museum. This golf hotel is 0.7 mi (1.2 km) from Bronner's Christmas Wonderland and 0.3 mi (0.4 km) from The Fortress Golf Course.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Hotel & Suites Frankenmuth, an IHG Hotel. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Make yourself at home in one of the 70 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
River Place Shops - 0.2 km / 0.1 mi
Frankenmuth Historical Museum - 0.6 km / 0.4 mi
The Fortress Golf Course - 0.8 km / 0.5 mi
Michigan's Military and Space Heroes Museum - 1 km / 0.6 mi
Bronner's Christmas Wonderland - 1.2 km / 0.7 mi
St. Julians Winery - 1.4 km / 0.9 mi
Grandpa Tiny's Farm - 1.6 km / 1 mi
St. Lorenz Lutheran Church - 1.9 km / 1.2 mi
Wilderness Trails Zoo - 7.7 km / 4.8 mi
The Timbers Golf Club - 8 km / 5 mi
Alpine Mountain Golf - 8.1 km / 5 mi
Junction Valley Railroad - 8.6 km / 5.3 mi
Ascension St. Mary's Hospital Health Center at Birch Run - 10.3 km / 6.4 mi
Birch Run Premium Outlets - 11.6 km / 7.2 mi
Birch Run Speedway & Event Center - 13.3 km / 8.3 mi
The nearest airports are:
Saginaw, MI (MBS-MBS Intl.) - 48.5 km / 30.1 mi
Bishop Intl. Airport (FNT) - 45.1 km / 28 mi
The preferred airport for Holiday Inn Express Hotel & Suites Frankenmuth, an IHG Hotel is Saginaw, MI (MBS-MBS Intl.).
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Frankenmuth? This hotel has 900 square feet (84 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This Victorian hotel also features complimentary wireless internet access and a vending machine.
Green Sustainability
Paper RecyclingEnergy Efficient Equipments
Amenities / Features
Airport & Shuttle Information
(FNT) Bishop International Airport 27 miles(MBS) MBS International Airport 31 miles(DTW) Detroit Metro Airport 99 miles
Local Shuttle Info: Hotel does not provide shuttle services.
Breakfast Information
Free hot Express Start Buffet Breakfast includes pancakes, choices of scrambled eggs, cheese omelettes, veggie egg white omelettes, bacon, sausage patties, links, ham slices, turkey sausage patties, biscuits and gravy, fresh fruit, cinnamon rolls, oatmeal with toppings, bagels, english muffins, assorted muffins and much more!
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
No pets allowed, only registered service animals.
Parking Info
Free parking for registered guests (one vehicle per room.)
Internet / WiFI
Free high speed Wi-fi located in all guestrooms and public spaces.
Misc Fees / Policies
- Early check-in fee: USD 40.00 (subject to availability)
- Late check-out fee: USD 40.00 (subject to availability)
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Up to 2 children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Alcohol is not served at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
- Individually-wrapped food options are available for breakfast.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.