Our Hotel Planner Expert Reviews of Hampton Inn & Suites Nashville/Franklin (Cool Springs)
Our expert planners periodically visit and review the hotels we represent in person.
"Great Hotel for Anyone"
Overall Score3.5/ 5
The Hampton Inn Franklin is exactly what you expect of a Hampton brand. Clean, functional and friendly service.Breakfast is included in the rate, and includes some hot items in addition to continental breakfast items. There are 37 suites on site with a kitchenette, which is great for extended stay travelers as well. Kroger is located right next door to make a shopping trip simple. Speaking of nearby places, there are also restaurants and shopping within walking distance as well.PROS: Near things to do, breakfast included in rate, can accommodate extended stay travelers, duvet covers changed for every new guest.CONS: Extended stay rate can be a little higher than most people want to pay, a little tricky to find, but with GPS you can get there.
Aedan W from
20-Sep-2013 Verified Review
Verified Reviews of Hampton Inn & Suites Nashville / Franklin (Cool Springs)
Below are the verified reviews from guests that we have booked recently:
"Very Nice Hotel & Breakfast"
Overall Score5.0/ 5
Room was very well taken care of. Breakfast was great! Front desk was great on departure. Will stay here again. Very nice!
John H. (Individual traveler, booked 1 room), from
03-Mar-2024 Verified Review, stayed from Thu Feb 29 to Fri Mar 01 2024 at a $101.25 average nightly rate.
"Gorgeous Hotel"
Overall Score4.0/ 5
The hotel is very clean and gorgeous and convenient. The beds were comfortable. I’d stay again.
Matt K. (Individual traveler, booked 1 room), from
10-Apr-2023 Verified Review, stayed from Fri Apr 07 to Sat Apr 08 2023 at a $259.99 average nightly rate.
"Very Nice & Clean & Pet Friendly"
Overall Score4.0/ 5
This was one of the nicest pet friendly hotels we have ever stayed in! Clean, nice layout and just because we had a dog we didn’t get a stained, old, room in disrepair! The staff was wonderful and went above and beyond to help us with an item we accidentally left behind. The manager, Evan, really saved us. We booked this same hotel to stay in on our way home.
Charles F. (Individual traveler, booked 1 room), from
04-Feb-2023 Verified Review, stayed from Wed Feb 01 to Thu Feb 02 2023 at a $166.95 average nightly rate.
"Clean, nice room and staff friendly."
Overall Score5.0/ 5
Had a very favorable stay, room was clean, hotel was nice and staff was helpful.
Diane G. (Individual traveler, booked 1 room), from
09-Dec-2022 Verified Review, stayed from Thu Oct 13 to Sun Oct 16 2022 at a $82.99 average nightly rate.
"Great hotel, reasonable rates, convenient to Williamson AG Ctr."
Overall Score5.0/ 5
Stayed here for the annual Civil War Show and Sale a couple of exits down at the Williamson Ag Center. Great clean facility, friendly staff, convenient to restaurants and shops. Very reasonable rates relative to other lesser quality hotels I have stayed in the area.
Charles H. (Individual traveler, booked 1 room), from
06-Dec-2022 Verified Review, stayed from Fri Dec 02 to Sun Dec 04 2022 at a $86.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Hampton Inn & Suites Nashville / Franklin (Cool Springs)
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in the heart of Historic Franklin, TN, home to many Civil War battle sites, just a few miles south of Nashville, we are a 127 room hotel waiting to host you and your guests. We offer 2 room apartment style king suites with kitchenettes, as well as double and king rooms. We feature the signature Hampton Inn Cloud Nine beds as well as the complimentary hot On the House breakfast daily. We have an outdoor pool as well as an on site fitness center. We are adjacent to Cool Springs Galleria Mall and in the midst of 100 restaurants, finding something to do during your down time will be no problem. During the pandemic, we have intensified our cleaning procedures and are proud participants of the Hilton CleanStay program. We take the extra time in each room to make sure that it is extra clean and all high touch points are sanitized.
Green Sustainability
We recognize our critical responsibility to protect our planet and preserve the beautiful destinations in which we operate for generations to come. Since 2009, we have used our award-winning LightStay corporate responsibility management system to measure, report and improve our environmental impact across our global portfolio of managed and franchised hotels. We are proud to be taking a leadership position in fighting climate change, as the first major hotel company to launch science-based targets to reduce greenhouse gas emissions in line with the Paris Agreement. We are also taking major steps to reduce waste across our portfolio, to improve water stewardship, and to implement sustainability initiatives in our supply chain.
Amenities / Features
Airport & Shuttle Information
Nashille International Airport14 miles NETaxi Service approx $40.00
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
We offer complimentary breakfast to include hot items such as eggs, back/sausage, and potato items. Continental breakfast items and cook your own waffles are also included. On the go breakfast bags are available and fresh fruit.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
We do accept pets up to 50 lbs. There is a $50 non refundable deposit. Parking Info
Internet / WiFI
We offer complimentary wifi throughout the entire hotel.
Cleaning Policies
We are proud participants of the Hilton Cleanstay and take the safety of all guests and team members seriously. A Cleaner Stay from Check-in to Check-OutHilton has partnered with RB, makers of Lysol® & Dettol®*, to help deliver an even cleaner stay for our guests with the Hilton CleanStay program. Building on our already rigorous cleaning standards, the program includes:-Hilton CleanStay Room Seal to indicate that guest rooms haven’t been accessed since they were cleaned-Extra disinfection of top 10 high touch areas in guest rooms including light switches and door handles-Increased cleaning frequency of public areas and fitness centers-Guest-accessible disinfecting wipes at entrances and high traffic areas-Enhanced cleaning & other changes to buffets, in-room dining and meeting spaces-Industry-leading contactless check-in and check-out with Digital Key at more than 4,700 properties globallyOur promise is to deliver the same level of reliable and friendly service you’d expect from Hilton, b
About Hampton Inn
- All US locations offer coffee & tea in the lobby at no cost
- Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
- Offer 'On the Run' breakfast bags during the week if you're in a hurry
- Free daily newspaper on weekdays
The Hampton Inn highlights above are subject to change without notice.