Verified Reviews of TRU by Hilton Madison West Wi
Below are the verified reviews from guests that we have booked recently:
"Very pleased with our stay."
Overall Score5.0/ 5
Room was clean, comfortable, spacious, lovely and eco friendly. Staff members were helpful, cheerful and polite. Breakfast was delicious and the coffee great and plentiful. Will look for a TRU by Hilton whenever we travel. A big "Thanks" to all!
Christine M. (Individual traveler, booked 1 room), from
07-Nov-2023 Verified Review, stayed from Fri Nov 03 to Sun Nov 05 2023 at a $163.99 average nightly rate.
"Wonderful Hotel Stay"
Overall Score5.0/ 5
I think this was my most enjoyable hotel stay.
Aimee J. (Individual traveler, booked 1 room), from
14-Aug-2023 Verified Review, stayed from Thu Aug 10 to Sat Aug 12 2023 at a $111.31 average nightly rate.
"Very clean hotel with wonderful amenities!"
Overall Score5.0/ 5
The room and property were very clean. Wonderful amenities!
Tracy G. (Individual traveler, booked 1 room), from
10-Apr-2023 Verified Review, stayed from Sun Apr 09 to Mon Apr 10 2023 at a $115.99 average nightly rate.
"Excellent staff, clean spacious room and comfy bed."
Overall Score5.0/ 5
Excellent staff, clean spacious room and comfy bed. We will be staying again it was perfect and had everything we needed.
Ann H. (Individual traveler, booked 1 room), from
27-Mar-2023 Verified Review, stayed from Thu Mar 23 to Sat Mar 25 2023 at a $100.95 average nightly rate.
"Pleasant and accommodating staff!"
Overall Score4.0/ 5
All hotel staff interaction was with a smile. When my daughter and I were late for breakfast by 15 minutes, Reina and Ounlanice offered to pull back the curtain and let us eat, even encouraged us to make a waffle.
Moira C. (Individual traveler, booked 1 room), from
01-Jan-2023 Verified Review, stayed from Wed Dec 28 to Thu Dec 29 2022 at a $83.66 average nightly rate.
Summary of Verified Reviews
Customer Reviews of TRU by Hilton Madison West Wi
- 4.6 of 5Overall
- 4.5 of 5Amenities
- 4.8 of 5Cleanliness
- 4.6 of 5Comfort
- 4.8 of 5Condition
- 4.6 of 5Neighborhood
- 4.7 of 5Service
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Property Description
Located in Madison, Tru by Hilton Madison West, WI is in the business district, within a 15-minute drive of Camp Randall Stadium and University of Wisconsin Hospital and Clinics. This hotel is 6.3 mi (10.2 km) from University of Wisconsin-Madison and 7.8 mi (12.5 km) from Henry Vilas Zoo.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and fans, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
West Towne Mall - 1.8 km / 1.1 mi
Elver Park - 2.1 km / 1.3 mi
Vitense Golfland - 4.6 km / 2.9 mi
University Research Park - 4.8 km / 3 mi
Capital Brewery - 5.5 km / 3.4 mi
Pleasant View Golf Course - 5.5 km / 3.4 mi
National Mustard Museum - 6.3 km / 3.9 mi
University Ridge Golf Course - 6.9 km / 4.3 mi
Reddan Soccer Park - 7.5 km / 4.7 mi
Death's Door Spirits Distillery - 7.6 km / 4.7 mi
Hilldale Shopping Center - 8.1 km / 5 mi
Verona Ice Arena - 8.3 km / 5.1 mi
Spring Harbor Beach - 8.4 km / 5.2 mi
Lake Mendota - 9.2 km / 5.7 mi
University of Wisconsin-Madison Arboretum - 9.3 km / 5.8 mi
The nearest major airport is Dane County Regional Airport (MSN) - 37.7 km / 23.4 mi
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and discounted use of a nearby fitness facility.
Amenities / Features
Airport & Shuttle Information
Dane County Regional Airport (KMSN): 16.6 miles away, no hotel shuttle available and a taxi will be approximately $40 one way.
Local Shuttle Info: Local shuttle available within 5 miles and is based on availability.
Breakfast Information
Dine on, travelers! Try the ‘Build Your Own’ breakfast bar with 30 sweet and savory toppings for cereal, bagels, oatmeal and more. Healthy, indulgent – your pick, all yum. You’ll find drinks, gourmet snacks and single-serve beer and wine at our 24/7 market.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 45
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 20
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pets Welcome- $50 Non-Refundable Deposit
Parking Info
We have onsite self-parking and it is complimentary.
Internet / WiFI
Wi-Fi is complimentary in the guest rooms and throughout the hotel.
Misc Fees / Policies
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- A car is recommended for transportation to and from this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Guests are provided with hand sanitizer and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Contactless check-in is available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About TRU by Hilton
- Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
- Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
- To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
- Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
- Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
- Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.
The TRU by Hilton highlights above are subject to change without notice.