Verified Reviews of Sheraton Charlotte Hotel
Below are the verified reviews from guests that we have booked recently:
"Most accommodating & comfortable stay!"
Overall Score4.0/ 5
The hotel welcomed our conference with open arms and made attendance at the conference memorable!
Lola R. (Individual traveler, booked 1 room), from
16-Oct-2023 Verified Review, stayed from Sun Oct 15 to Mon Oct 16 2023 at a $188.00 average nightly rate.
"Clean, comfortable, rooms, polite and friendly staff.Awesome"
Overall Score5.0/ 5
Clean, comfortable, rooms, polite and friendly staff. Jessica at the front desk was the best! Awesome very helpful!
Richard G. (Individual traveler, booked 1 room), from
22-Jul-2023 Verified Review, stayed from Wed Jul 19 to Thu Jul 20 2023 at a $165.99 average nightly rate.
"Great Hotel & View!"
Overall Score5.0/ 5
Love the hotel! Everybody was so nice and welcoming with smiles! Nice rooms and great view of the city!
Paris B. (Individual traveler, booked 1 room), from
19-Jun-2023 Verified Review, stayed from Sat Jun 17 to Sun Jun 18 2023 at a $157.99 average nightly rate.
"Great Customer Service"
Overall Score3.0/ 5
Great customer service!
Brandon W. (Individual traveler, booked 1 room), from
25-Mar-2023 Verified Review, stayed from Wed Mar 22 to Thu Mar 23 2023 at a $186.16 average nightly rate.
"Clean Hotel "
Overall Score5.0/ 5
Nice staff, clean room. Good conference area.
Hope A. (Individual traveler, booked 1 room), from
19-Mar-2023 Verified Review, stayed from Wed Mar 15 to Fri Mar 17 2023 at a $190.40 average nightly rate.
"Good Location & Quiet"
Overall Score5.0/ 5
The hotel was close to everything but quiet at night. Will do it again.
Hayley S. (Individual traveler, booked 1 room), from
06-Feb-2023 Verified Review, stayed from Sat Feb 04 to Sun Feb 05 2023 at a $125.00 average nightly rate.
"Excellent Customer Service"
Overall Score5.0/ 5
Customer service was excellent and the valet staff was very respectful and helpful.
Richard C. (Individual traveler, booked 1 room), from
19-Jan-2023 Verified Review, stayed from Fri Jan 13 to Sun Jan 15 2023 at a $225.49 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Sheraton Charlotte Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
The extensively renovated and award-winning Sheraton Charlotte Hotel provides a picture-perfect backdrop against which to explore the sights and sounds of Uptown Charlotte, NC.Whether you're joining us for business or pleasure, you'll be welcomed by modern style and impeccable service, providing for a truly special experience among Charlotte, NC hotels. 305 spacious guest rooms and suites feature 42' flat-screen TVs, complimentary Starbucks® coffee, and our Sheraton Signature Beds. The Charlotte Convention Center is within walking distance, for guests attending events there. And for those interested in exploring Uptown Charlotte, there's simply no better destination than our hotel; we're just moments away from attractions including Discovery Place, South End historic district, and the Bank of America Stadium.
Amenities / Features
Airport & Shuttle Information
Eight (8) miles from Charlotte/Douglas International Airport. Taxi service is $26.00 each way.
Local Shuttle Info: The hotel provides complimentary shuttle service within the Interstate 277 corridor during limited hours.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
Pets weighing up to 80 pounds are allowed. A refundable deposit of 75 USD is due at check-in. Guests must also sign a waiver at check-in. Parking Info
Self parking is $20, valet parking is $25.
Internet / WiFI
About Sheraton Hotels and Resorts
- The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
- Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
- Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
- Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.