SureStay Hotel by Best Western Castlegar

1810 8th Avenue, Castlegar, BC V1N2Y2 CA
View Map Reservations: +1-800-219-2797
2.5 Star Property Near Selkirk College
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Average
3.0/5

Based on 429 guest reviews

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  • Free RV, bus, truck parking
  • Free WiFi
  • Free continental breakfast
  • Free breakfast
  • Free newspapers in lobby
  • Free self parking
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04/23/2024 - 04/24/2024
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
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Verified Reviews of SureStay Hotel by Best Western Castlegar

Below are the verified reviews from guests that we have booked recently:
"The room was very comfortable."
Overall Score4.0/ 5
Comfortable in hot weather Good location.Friendly staff.
(Individual traveler, booked 1 room), from US flag
11-Jul-2023 Verified Review, stayed from Sun Jul 02 to Wed Jul 05 2023 at a C$153.99 average nightly rate.
"Very nice rooms and staff."
Overall Score5.0/ 5
Very nice rooms and staff were so helpful. Would stay here again.
(Individual traveler, booked 1 room), from US flag
03-May-2023 Verified Review, stayed from Tue May 02 to Wed May 03 2023 at a C$124.91 average nightly rate.

Summary of Verified Reviews

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Property Description

A stay at SureStay Hotel by Best Western Castlegar places you in the heart of Castlegar, within a 5-minute drive of CPR Station Museum and Doukhobor Discovery Centre. This hotel is 2.5 mi (4 km) from Kootenay Gallery and 3.2 mi (5.2 km) from Selkirk College.

Enjoy a satisfying meal at The Grand Buddha Bistro serving guests of SureStay Hotel by Best Western Castlegar. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6 AM to 10 AM.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Your Select Comfort bed comes with premium bedding. 30-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Columbia River - 0.4 km / 0.3 mi
Kootenay Gallery - 1.9 km / 1.2 mi
Doukhobor Discovery Centre - 2.1 km / 1.3 mi
CPR Station Museum - 3.1 km / 1.9 mi
Selkirk College - 4 km / 2.5 mi
Kootenay River - 4.8 km / 3 mi
Castlegar Golf Club - 7.5 km / 4.7 mi
Trail-Rossland Country Club - 18.3 km / 11.4 mi
Syringa Creek Provincial Park - 20.9 km / 13 mi
Slocan Valley Rail Trail - 25.5 km / 15.8 mi
Trail Memorial Centre - 26.6 km / 16.5 mi
Gyro Park - 27.9 km / 17.4 mi
Kootenay Lake - 29 km / 18 mi
Redstone Resort Golf Club - 32.6 km / 20.2 mi
Rossland Art Gallery - 33.3 km / 20.7 mi

The nearest airports are:
Castlegar, BC (YCG) - 3.7 km / 2.3 mi
Trail, BC (YZZ-Trail Regional) - 37.5 km / 23.3 mi

The preferred airport for SureStay Hotel by Best Western Castlegar is Castlegar, BC (YCG).

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Castlegar? This hotel has 2497 square feet (232 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. This hotel also features a fireplace in the lobby, a picnic area, and barbecue grills.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 19
  • Free RV, bus, truck parking
  • Ziplining nearby
  • Conference space size (meters) - 232
  • Free WiFi
  • Number of bars/lounges - 1
  • Downhill skiing nearby
  • Designated smoking areas
  • Cross-country skiing nearby
  • Braille or raised signage
  • Snowboarding nearby
  • Tours/ticket assistance
  • Sledding nearby
  • Fireplace in lobby
  • Free continental breakfast
  • Golf lessons available nearby
  • Snowmobiling nearby
  • Free breakfast
  • Ski equipment rental shops nearby
  • Conference center
  • Ski lessons available nearby
  • Daily
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Laundry facilities
  • Rafting nearby
  • Snowshoeing nearby
  • Year Built - 1981
  • Number of buildings/towers - 1
  • Total number of rooms - 58
  • Number of floors - 2
  • Professional property host/manager
  • Noise-free rooms not guaranteed
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • No elevators
  • Mountain biking nearby
  • Casino nearby
  • Banquet hall
  • Vending machine
  • Meeting rooms
  • Television in common areas
  • Picnic area
  • Free newspapers in lobby
  • Wedding services
  • Rock climbing nearby
  • Wheelchair accessible – no
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Library
  • Golfing nearby
  • Hiking/biking trails nearby
  • Hot springs nearby
  • Free self parking
  • Kayaking nearby
  • Conference space
  • Computer station
  • Conference space size (feet) - 2497
  • Concierge services

Airport & Shuttle Information

West Kootenay Regional Airport (YCG)Castlegar Taxi Available4 Minutes drive

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Start your day on us. Complimentary breakfast served each morning in the breakfast room from 6:00 am to 10:00 am. Coffee, tea, juice, yogurt, oatmeal, waffles, bagels, toast, cereal, fruit cups, and hard-boiled eggs.

Pet Friendly?

Maximum number of pets per room 2

Pet max weight (per pet) in lb is 80

Pet max weight (per pet) in kg is 36

Service animals are allowed

Pets cannot be left unattended

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

We are pet friendly and allow up to two dogs in a room. The size limit for a dog is 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotels approval prior to arrival. The pet friendly rate is $15.00 per day with a $150 per week maximum. A refundable cleaning and damage deposit of $100.00 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.

Parking Info

Put it in the park for a while. Enjoy plenty of complimentary guest parking. Space available for trucks and buses.

Internet / WiFI

Free wifi access.

Misc Fees / Policies

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We have included all charges provided to us by the property.

  • Up to 3 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cleaning Policies

As a part of the community we have to fight this unpredictable time together. We are taking extra step to make sure our guest are safe during their visit to our property. Any room which is checked out is going to be blocked for next 3 days as per our new hotel policy to fight with COVID. No housekeeper, guest or staff member is allowed in that room for 3 days and after that our trained housekeeper will sanitize the room and a follow a deep cleaning procedure that have been put in place by Best Western. We still offer daily housekeeping but its up-to guest as they can refuse it as well. We offer exchanging towels and provide all the amenities to the room daily. Sheets can be changed every 3rd day or as per guest convince. At this time we encourage guest to opt for express checkout. Guest can leave their room keys in the room and ask for an email copy of the receipt. We also support and encourage guest to maintain social distance of at-least 6ft.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

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