Verified Reviews of SureStay Hotel by Best Western Clermont Theme Park West
Below are the verified reviews from guests that we have booked recently:
"Wonderful Experience"
Overall Score5.0/ 5
Loved our stay. Clean, fresh, friendly, safe atmosphere. Customer service rep, Jay, was very helpful and knowledgeable of the area. Courteous and friendly. We will definitely return again.
Jacqueline C. (Individual traveler, booked 1 room), from
25-Dec-2023 Verified Review, stayed from Fri Dec 22 to Sat Dec 23 2023 at a $112.99 average nightly rate. Response from Management on 24-Jan-2024:
"Well Appointed, Clean Rooms"
Overall Score4.0/ 5
Room was well appointed and clean. Frankie was so helpful and all went well.
David K. (Individual traveler, booked 1 room), from
11-Mar-2023 Verified Review, stayed from Fri Mar 10 to Sat Mar 11 2023 at a $159.49 average nightly rate. Response from Management on 18-Mar-2023:
"Room was clean! Bed was great! We will be back!"
Overall Score5.0/ 5
Fantastic staff! Frankie was so sweet and helpful! Room was clean! Bed was great! So close to Disney! Great price! We will definitely be back!
David F. (Individual traveler, booked 1 room), from
11-Dec-2022 Verified Review, stayed from Fri Dec 09 to Sun Dec 11 2022 at a $98.54 average nightly rate. Response from Management on 18-Dec-2022:
"Great place to stay!"
Overall Score5.0/ 5
Great place to stay! Great location.
Wayne B. (Individual traveler, booked 1 room), from
09-Nov-2022 Verified Review, stayed from Fri Nov 04 to Mon Nov 07 2022 at a $96.35 average nightly rate. Response from Management on 18-Dec-2022:
Customer Reviews of SureStay Hotel by Best Western Clermont Theme Park West
- 3.8 of 5Overall
- 3.8 of 5Amenities
- 3.9 of 5Location
- 3.8 of 5Cleanliness
- 3.7 of 5Comfort
- 3.6 of 5Condition
- 3.6 of 5Neighborhood
- 4.1 of 5Service
- 3.2 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Four Corners, SureStay Hotel by Best Western Clermont Theme Park West is a 4-minute drive from Orange Lake Golf and 6 minutes from Northeast Regional Park. This hotel is 8.1 mi (13 km) from Disney's Animal Kingdom® Theme Park and 8.4 mi (13.5 km) from Disney's Blizzard Beach Water Park.
A complimentary continental breakfast is served daily from 6 AM to 9 AM.
Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Lake Davenport - 0.9 km / 0.6 mi
Surfari Water Park - 3.4 km / 2.1 mi
Northeast Regional Park - 4.2 km / 2.6 mi
Orange Lake Golf - 4.2 km / 2.6 mi
Island H2O Live! - 5.7 km / 3.5 mi
Mighty Jungle Golf - 6.2 km / 3.9 mi
Bonanza Golf & Gifts - 6.9 km / 4.3 mi
Flamingo Crossings Town Center - 7.4 km / 4.6 mi
Highland Reserve Golf Club - 7.5 km / 4.7 mi
Walt Disney World® Resort - 10.1 km / 6.3 mi
Lake Louisa State Park - 11.3 km / 7 mi
Orange County National Golf Club - 12.7 km / 7.9 mi
Jack Nicklaus Course - 12.9 km / 8 mi
Disney's Animal Kingdom® Theme Park - 13 km / 8.1 mi
Mystic Dunes Golf Club - 13.1 km / 8.1 mi
The nearest airports are:
Kissimmee, FL (ISM-Kissimmee Gateway) - 25.8 km / 16.1 mi
Orlando Intl. Airport (MCO) - 43.5 km / 27 mi
The preferred airport for SureStay Hotel by Best Western Clermont Theme Park West is Orlando Intl. Airport (MCO).
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Amenities / Features
Airport & Shuttle Information
Orlando International Airport (MCO) - 30 minutes away.
Local Shuttle Info: No shuttle service.
Breakfast Information
We have a free Continental Breakfast included.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 40
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 18
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pets not accepted.
Parking Info
Internet / WiFI
All areas of our hotel have a secure Wi-Fi access and it is Free.
Misc Fees / Policies
- Pet deposit: USD 100 per stay
- Pet fee: USD 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Pool access available from 9 AM to 9 PM.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
- Contactless check-out is available.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
- This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Social distancing measures are in place
Gap period enforced between guest stays - 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Electrostatic spray is used for disinfection
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.